Maintenance Manager

Description

About Us

At FreshDirect , we are reinventing the grocery experience.

Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people's homes - faster, fresher, and smarter than anyone else.

We're not just a food company. We're a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients - then use smart data, automation, and logistics to deliver them at peak freshness.

It's grocery shopping reimagined - and we're just getting started.

If you're passionate about innovation, care deeply about what people eat, and want to help build the future of food, we'd love to meet you.

The Role

The Maintenance Manager leads the reliability and upkeep of the manufacturing, refrigeration, and facility equipment that powers our food-production operation, and oversees, leads, and develops our team of Manufacturing and HVAC Technicians. The manager drives preventative-maintenance (PM) completion and reduces equipment breakdowns across our commercial kitchen, bakery, and R&D production lines, owns all regulatory upkeep and scheduled maintenance to keep us compliant, and assists in overseeing third-party vendor contracts.

What You'll Do

• Assigning tasks to technicians, following up on completions, and coaching and developing the team.
• Maintain, update, and drive on-time completion of preventative maintenance (PM) schedules for industrial kitchen equipment, refrigeration, and HVAC system.
• Monitor equipment reliability and reduce unplanned breakdowns and repeat failures on critical assets.
• Work with other departments to plan maintenance projects.
• Budgeting of maintenance spent on parts, labor, and services.
• Labor scheduling and planning.
• Working with external contractors.
• Performing root cause analysis.

What You'll Bring

Hands-on experience maintaining food-manufacturing and facility equipment, including:

• Refrigeration and cold-chain systems (condensing units, blast chillers, ice machines, walk-in packages)

General Facility Maintenance:

• High Pressure Steam Boilers

• HVAC (rooftop units, makeup air units, heat pumps, VRF, exhaust fans)

• Air compressor systems.

Proven, expert-level experience maintaining commercial and industrial kitchen equipment, including but not limited to:

• Commercial ovens (combi, rack, and deck)

• Steam kettles and braising pans

• Fryers and rotisseries

• Deli slicers and band saws

• Meat grinders and mixers

• Commercial dishwashers

Other Requirements

• Bachelor's in engineering, or relevant experience and education
• Proficient in outlook, excel, Building Management Systems, and ServiceDesk.
• Refrigeration License (preferred not needed)
• High Pressure Boiler License (preferred not needed)
• Holder of Certificate of fitness S95 S12 S13 G92 F60 G60 F01 Q99 B27 (preferred)
• Professionalism when dealing with technicians, vendors, and employees.
• Demonstrate ownership, biased for action and leadership skills.
• Attention to Detail.
• Must embody and demonstrate company values and culture.

Our Values at FreshDirect

We live these values every day:

A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.

One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.

Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.


Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what's right, even when no one is watching.

Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.

We love food. Yes, literally all of us.

What You'll Love About Working Here

• A fast-paced, innovative environment where ideas turn into action
• Opportunities for growth - many of our leaders have risen through the ranks
• Direct impact on how thousands of customers experience food every day

Salary

$100,000 - $120,000

Total Rewards & Benefits

• Competitive compensation and comprehensive benefits

• PTO, Safe & Sick Time, and Paid Holidays

• Medical, Vision, Dental, and Voluntary Disability coverage

• 401(k) with employer match and Life Insurance

• State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market

• Onsite FREE parking

• FREE employee shuttle bus service from nearby Subway station

• Training, leadership development, and tuition discount at local colleges

• 20% employee discount on FreshDirect online orders and Brooklyn wine store

• Minimum 50% employee discount at our onsite employee market

• Mobile phone discounts through partnerships with T-Mobile and Verizon

• Gym membership discounts through NYSC.

Our Culture We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.


The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.

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