Food Server - Who Song and Larry's

Benefits Competitive pay – Our hard work deserves more than a paycheck. Flexibility – Balance work and life with flexible hours. Career Growth Opportunities – We promote from within. Unique Culture – Join the #XRGFam and experience our core values. Team Member Dining Discounts – Enjoy exclusive dining discounts for you and up to five guests. Employee Referral Program – Share the joy of being part of the XRG team with others. Financial Well‑Being – Exclusive Credit Union Benefits including Checking/Savings, Loans, and Financial Education. Partner Perks – Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more. Sick Time – Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL). Health Insurance – Comprehensive health insurance for full‑time team members. Pay Rate: $17.13/Hour, Plus Tips opportunity! Purpose The Food Server welcomes guests, accurately takes food and beverage orders, and ensures timely delivery to guest satisfaction. Duties & Responsibilities Provide guests with accurate information about menu items, pricing, and allergy information. Recognize and cultivate regular guests and repeat business. Take and enter orders into the POS system promptly and accurately. Ensure all food and drinks are served immediately and according to specifications. Ensure that necessary stock is replenished during the shift. Move furniture as directed by management, including tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment. Respond to guest concerns/complaints, correct errors, or resolve complaints while maintaining a positive attitude; escalating to management when necessary. Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards. Prepare guest checks through POS terminal functions; process guest payments by cash, credit card, venue comps, and all other tender types. Collect required signatures from guests and promptly close guest checks. Ensure accurate accounting of all monies and complete independent banking procedures. Sign all cash-out slips legibly. Ensure complete and proper check-out procedures. Clean all spills immediately and place all trash in proper receptacles. Inform management of any complaint, comment, or incident. Ensure nightly/weekly and opening/running/closing duties are completed. Record and report any equipment failure and/or safety hazards to management immediately. Assist and/or complete additional tasks as assigned. Qualifications & Skills High School Diploma preferred. Proof of eligibility to work in the United States. Valid Driver’s License. 18+ years of age. Possession of, or ability to possess, all state-required work cards. Minimum of two (2) years related experience. Experience with POS systems. Familiarity with beer and spirits. Proper lifting techniques. Guest relations. Sanitation and safety. Safe alcohol service. Full-service restaurant operations. Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public. Working Conditions Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors. Work in an environment with varying levels of noise, crowds, and smoke, depending on guest volume. Fast-paced, high-volume, full-service restaurant. Work varied shifts including days, nights, weekends, and holidays. Physical Requirements Ability to walk long periods of time. Ability to stand for long periods of time. Ability to use hands to handle, control, or feel objects, tools, or controls. Ability to repeat the same movements for long periods of time. Ability to understand the speech of another person. Ability to speak clearly so listeners can understand. Ability to push and lift up to 50 lbs. Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl. Disclaimer This job description is a summary of duties. It is not an all-inclusive list; the job may be modified at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Solcocina