Radio Network Technician

GenComm is one of Wisconsin’s largest two-way radio dealers with thousands of customers in Wisconsin and Illinois and is a family-owned business with five locations in Madison, Milwaukee, Eau Claire, Wisconsin Rapids, and McHenry. IL. GenComm is fully versed in the newest advances in technology, from digital two-way radios to 9-1-1 dispatch systems, in addition to sales and rentals, service and repair, installations, vehicle lighting and custom vinyl lettering/graphics/signs. Job Description We are looking for an experienced radio technician with strong networking skills. Report To The Network Specialist/Radio Technician will work under the direction of the Service Manager and will work with office administrators. This person will have a considerable level of diverse responsibilities. Duties Networking for two-way radio systems including designing, programming, and installation of Cisco and FortiGate equipment Maintenance and repair of IP and Digital two-way radio systems, microwave networks, and dispatch consoles Responsible for installing and trouble-shooting networks and wireless communications equipment at various locations for public safety agencies and commercial businesses Communicate and follow up with service customers regarding order statuses, services, back ordered parts, etc. Answer phone calls from customers and other employees Create, distribute, process, update, and close work orders throughout the day and week for all local service calls. Program and align two-way radios and radio systems Assist in the planning and designing of new installations, systems, and equipment Attend training and read publications to remain current in electronic technology Prepare as-build documentations Any other duties as assigned NOTE The job duties listed above are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Education Associates Degree in Networking or Electronics preferred Requirements Experience maintaining or repairing wireless communication systems and networks Ability to pass a drug test and background check Must possess excellent communication and listening skills Must have excellent organizational and time management skills Must possess a strong attention to detail Must be proficient in Microsoft Office Suite Desired Attributes A team player Trustworthy Motivated Dependable Organized Respectful Willing to learn Professional Accountable for team and personal success Salary is based on experience This position is available to the right candidate immediately or with appropriate notice to current employer Life & Disability Insurance Comprehensive 401(k) with Company Match Paid leave and vacation Fun and friendly atmosphere with casual dress code GenComm is an Equal Employment Opportunity/Affirmative Action Employer 2880 Commerce Park Dr. Madison, WI 53719 View phone number on click.appcast.io Wisconsin Rapids 2430 Industrial St. Wisconsin Rapids, WI 54495 View phone number on click.appcast.io Johnsburg/McHenry #J-18808-Ljbffr GENCOMM