Front Desk Concierge
$17 - $18 per hourStratton Amenities
Washington, United States | Posted on 08/17/2026
Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times.
Position Summary
The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment.
Key Responsibilities
- Greet residents and guests promptly with a professional and welcoming demeanor
- Manage building access, visitor logs, and resident notifications
- Answer and direct incoming calls in a clear and courteous manner
- Accept and log packages, deliveries, and service requests accurately
- Maintain a clean, organized, and controlled front desk area
- Monitor lobby activity and report any concerns or incidents appropriately
- Follow property-specific procedures and Stratton service standards at all times
- Coordinate with property management and on-site staff as needed
Qualifications
- Prior front desk, concierge, hospitality, or customer service experience preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Reliable, punctual, and detail-oriented
- Comfortable using computers, phones, and basic systems
- Ability to remain composed and attentive throughout the shift
Schedule
- Flexible scheduling based on property needs
- Day, evening, and overnight shifts available
- Full-time and part-time positions offered
Compensation
Competitive hourly pay based on experience and schedule
Opportunities for growth into lead or full-time site roles
Indoor, customer-facing role within a residential community
Requires standing, walking, and maintaining an active lobby presence
Pay range: $17-$18 per hour
- health insurance
- dental insurance
- vision insurance
- paid sick leave
- paid time off
Stratton Amenities is an equal opportunity employer.
#J-18808-LjbffrVacancy posted 1 day ago
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