Associate Director, Post Production & Quality Operations

Job Description

Job Description

Regional Senior Manager, Post Production/Inventory Quality and Readiness

Position Overview:

As the Regional Senior Manager of Post Production/IQR, you will have the unique opportunity to partner closely with several different teams at multiple sites (including IC leadership, reconditioning, and support teams) to drive the strategy behind the development and deployment of Post Production & Quality programs, as well as manage continued performance of internal and external vendors. We are looking for a resourceful self-starter who will set the tone for the successful and fast-paced growth of our Inspection Centers. The Regional Senior Manager of Post Production/IQR role will be heavily focused on leading our teams to effectively close operational gaps and establishing standardized practices that will drive exceptional quality.

What you'll be doing:

• Driving successful execution amongst our Post Production teams by effectively leading and developing team members and creating and implementing new processes and systems.
• Identifying issues or roadblocks to execution and quickly taking action to problem solve and implement effective solutions across a large and quickly evolving platform.
• Providing clear direction and necessary support to ensure operational gaps are being closed in a timely manner.
• Working with key business partners to develop systems, metrics, reporting, and staffing models for our Post Production processes and teams.
• Effectively leading and developing onsite personnel at third-party production locations.
• Managing quality of internal and external vendors responsible for producing units for Carvana.
• Establishing effective working relationships with internal and external partners.
• Creating and successfully executing large-scale change management initiatives and new process rollouts.
• Other duties as assigned.

What the job requires:

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Minimum of 8 years of leadership, people development, and operations experience
• Experience working in a Lean Manufacturing environment
• Experience developing effective and scalable operating systems and processes
• Proven track record of production process improvement and innovation
• Proven track record of managing complex change across large teams
• Proven track record of leading and developing others
• Proven ability to obtain project deliverables and company metrics
• Strong analytical thinking and organizational skills
• Strong written and verbal communication skills; Ability to learn quickly and transfer knowledge
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to travel up to 80% (multi site responsibility)
• Ability to provide valuable and actionable feedback
• Proficient computer skills
• Must be at least 18 years of age
• Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
• Ability to read, write, speak and understand English

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.