Store Manager

Store Manager

The Store Manager is responsible for the daily operations, financial performance, team leadership, and elevated guest experience of a LaMar's Donuts and Coffee location. This is a working manager role that actively participates in guest service, beverage and food production, and team support during peak periods. Because the Store Manager regularly performs the same duties as tipped employees, this role is eligible to earn tips while on the clock when engaged in direct customer service.

Compensation:

Base Hourly Rate: $19.75 to $29.00 per hour

Bilingual Pay Differential: +$1.00 per hour for employees who speak English and at least one additional language (besides Spanish), approved by management as actively using bilingual skills in the workplace. Applies to all hours worked.

+$2.00 per hour for employees who speak English and Spanish, approved by management as actively using bilingual skills in the workplace. Applies to all hours worked.

Overtime: Paid at 1.5x hourly rate for all hours worked over 40/week. Includes bilingual differential in regular rate calculation.

Tips: Eligible to earn and accumulate tips while on the clock when performing direct service work. Tips may include cash tips, credit card/digital tips, and tip pool distributions. No tip credit taken. LaMar's pays full hourly wage per Missouri minimum wage laws. Tips are additional compensation.

Break and Meal Periods: 10 minute paid rest break for every 4 hours worked. 30 minute unpaid meal period for shifts over 5 hours.

Benefits: Health, dental, vision, life and supplemental insurance. Paid time off and sick leave. Employee discounts. Career growth opportunities and pathway.

Core Responsibilities:

1. Operations Leadership: Manage all daily store operations. Ensure compliance with health and safety regulations, food safety standards, and brand SOPs. Maintain luxury level store presentation.

2. Revenue and Profitability: Drive store toward $2M $4M+ annual revenue targets. Manage labor, food cost, and sales performance. Execute upselling and premium product strategies.

3. Team Leadership and Development: Hire, train, and develop staff. Maintain compliance with Missouri labor laws, Equal Pay Act, and anti-discrimination policies. Lead by example as a working manager.

4. Scheduling and Labor Management: Build efficient schedules aligned with sales. Ensure legal compliance for breaks, overtime, and wage laws.

5. Guest Experience (Fast Luxe Standard): Deliver elevated hospitality experience. Resolve issues immediately. Maintain speed, accuracy, and professionalism.

6. Production and Quality Control: Oversee donut production, beverage program, and food consistency. Maintain premium quality standards.

7. Inventory and Supply Chain Execution: Manage ordering and inventory. Reduce waste and shrinkage. Ensure vendor compliance.

8. Administrative Duties: Timekeeping and payroll approvals. Hiring and onboarding. Performance management.

Required Qualifications:

2+ years of restaurant, café, or retail management experience. Experience managing hourly teams. Strong operational and financial understanding. Ability to work in high volume environments. Food Safety Certification (or ability to obtain).

Preferred Qualifications:

Coffee/specialty beverage experience. Bakery or donut production experience. Drive thru operations experience. Franchise system experience.

Key Competencies:

Leadership and accountability. Financial discipline. Guest first mindset. Attention to detail. Ability to work in fast paced environments.

Work Environment and Physical Requirements:

Standing for extended periods (12-14+ hours). Lifting up to 50 lbs. Early morning shifts (2:00-4:00 AM production). Fast paced, high volume setting.

Schedule Expectations:

Full time (35-45+ hours/week). Must be available: early mornings, weekends (Saturday and Sunday), and holidays.

Equal Opportunity and Pay Equity Statement:

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.