Sales Assistant

Phoenix Manufacturing

For over 50 years, Phoenix Manufacturing has been an industry leader in innovative cooling solutions, serving residential, commercial, and industrial customers across the country. We are proud of our manufacturing roots, our commitment to quality, and the people who make our success possible.

Join a well-established organization with a strong reputation in the manufacturing industry and a vision for continued growth and innovation.

People-First Culture

We believe in respect, teamwork, accountability, and creating an environment where employees feel valued and heard.

Make an Impact

Your ideas matter here. We encourage continuous improvement, innovation, and collaboration across all departments.

Modernizing for the Future

We are embracing technology, automation, and process improvements to create smarter, more efficient ways of working.

Team Environment

We succeed together. Whether on the production floor, in the office, or in the field, teamwork drives everything we do.

Commitment to Safety

Safety is a core value, not just a priority. We are committed to maintaining a safe and supportive workplace for all employees.

Build Your Future With Us

If you're looking for more than just a job, if you want to be part of a team that values hard work, innovation, and growth, Phoenix Manufacturing could be the place for you.

The Automatics Operator I is responsible for the setup, operation, and maintenance of various punch press machines, including hydraulic, mechanical, and pneumatic equipment. This role works closely with department leaders and coordinators to obtain required tooling, dies, and materials, perform machine setups, conduct inspections, secure first-piece approvals, and operate equipment according to production requirements.

The operator ensures all machinery is properly configured to punch, bend, form, straighten, cut, crimp, or shape metal components while maintaining specified dimensions, tolerances, quality standards, and safety requirements.

Position Summary

The Part-Time Sales Administrative Assistant provides essential administrative, clerical, and sales operations support to the Sales Team, helping ensure efficient day-to-day operations and customer responsiveness. This role supports sales activities through document management, communication coordination, reporting, CRM administration, customer support, and sales process execution.

The ideal candidate is highly organized, detail-oriented, proactive, and comfortable working in a fast-paced sales-driven and customer-focused environment. Previous experience in sales support, sales operations, inside sales, or B2B sales environments is strongly preferred.

Key Responsibilities

Administrative & Clerical Support

Prepare, edit, and maintain sales documents, reports, contracts, presentations, and correspondence.

Manage sales calendars, schedule meetings, and coordinate appointments and travel as needed.

Organize and maintain electronic and paper filing systems.

Handle incoming calls and emails related to sales inquiries and internal support needs.

Assist with data entry, document tracking, and general office administration.

Sales Support

Assist in the creation, distribution, and tracking of quotes, proposals, pricing sheets, and invoices.

Support sales order processing and ensure accuracy prior to submission.

Assist with trade show planning, event coordination, setup logistics, and follow-up activities.

Update and maintain customer records, sales opportunities, and account activity within CRM systems.

Assist with tracking sales metrics, KPIs, pipeline activity, and weekly/monthly reporting.

Provide support for customer onboarding and account setup processes.

Customer Support

Provide timely, professional responses to customer inquiries and requests.

Follow up with customers regarding order status, documentation, scheduling, or outstanding items.

Help maintain strong customer relationships through responsive communication and support.

Coordination & Collaboration

Work closely with Sales Representatives and Sales Management to support ongoing projects and initiatives.

Coordinate communication between Sales, Operations, Finance, Customer Service, and other departments.

Assist in preparing materials for sales meetings, customer presentations, and training events.

Requirements

Required Qualifications

High school diploma or equivalent required; some college coursework or administrative certification preferred.

12 years of administrative, sales support, sales operations, or related experience required.

Previous experience supporting B2B sales teams or working within direct sales environments strongly preferred.

Strong understanding of sales processes, customer support, order flow, and sales coordination activities.

Experience in sales operations, inside sales support, customer account management, or sales administration preferred.

Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Excellent written and verbal communication skills.

Strong organizational skills with high attention to detail and accuracy.

Comfortable working with databases, spreadsheets, and CRM systems.

Experience with HubSpot, Salesforce, Dynamics CRM, or similar platforms preferred.

Experience in manufacturing, wholesale distribution, or related sales environments preferred.

Key Competencies

Organization & Time Management

Professional Communication

Problem Solving

Adaptability & Flexibility

Customer Service Mindset

Team Collaboration

Ability to Handle Confidential Information with Discretion

Work Schedule

Monday through Friday

Part-Time: 2025 hours per week

Physical Requirements

Ability to sit for extended periods of time

Occasional light lifting of office materials or trade show items up to 20 lbs.

Disclaimer: This job description is intended to provide a general overview of the position and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, assign, or reassign duties and responsibilities as business needs require.

Phoenix Manufacturing provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws.

Phoenix Manufacturing is committed to providing reasonable accommodation for qualified individuals with disabilities throughout the application and employment process. Applicants requiring accommodation should contact Human Resources for assistance.