Police Records Clerk

Join the Casper Police Department as a Police Records Clerk and play a vital role in supporting public safety in our community. Full-Time Monday - Friday The City of Casper is seeking a detail-oriented, customer-focused professional to serve as a Police Records Clerk with the Casper Police Department. This position plays a critical behind-the-scenes role in supporting law enforcement operations and ensuring accurate, timely access to police records for officers, city staff, and the public. What You’ll Do: Assemble, code, file, and distribute police reports and related documentation Enter and maintain data in department databases Respond to records requests and general inquiries from the public Process and reconcile payments in accordance with City standards Operate modern office equipment and law enforcement record systems Maintain strict confidentiality and apply department policies and procedures What We’re Looking For: High school diploma or GED required At least six (6) months of clerical or administrative support experience preferred Proficiency with Microsoft Office and standard office software Strong data entry, organization, and communication skills Ability to learn legal terminology and apply police procedures Professional, courteous demeanor and commitment to customer service This is an excellent opportunity for someone who values public service, thrives on organization and accuracy, and wants to contribute to the safety and well-being of the Casper community. Incumbents are responsible to providing routine, standard clerical support to the City’s Police Department.

REPORTING STRUCTURE:

Receives direct supervision from higher level supervisory and management staff.

1. Assembles, codes, types, records, and files a wide variety of police records, reports, and materials including reports, charging documents, citations, traffic reports, attachments, memos, letters, and warrants.
2. Responds to requests for information; answers routine questions; takes and transmits messages.
3. Enters information into applicable databases and/or other computerized systems to collect and maintain records in assigned area of responsibility.
4. Sorts, files, copies, produces, and distributes crime reports, traffic reports, charging documents, citations and other information to appropriate personnel.
5. Performs various routine clerical duties utilizing office equipment to include; making photocopies, faxing documents, and operating a teletype terminal networked with LETS.
6. Receives and verifies payments, processes and maintains related records to reconcile and follow City standards relating to accounts receivable tasks.
7. Provides general customer service and communicates with the public regarding fees, policies, rules and general information about the department.
8. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
9. Performs other duties of a similar nature or level.

Knowledge (position requirements at entry): Modern computer software programs such as Microsoft Office. Customer service principles. Basic record keeping and file management principles. Abilities (position requirements at entry): Routinely demonstrate the City of Casper core values. Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor. Learn basic legal terminology and basic civil, criminal and traffic codes. Learn and apply database management principles. Correctly interpret and apply the police policies and procedures.Explain processing and respond to requests and inquiries from the general public. Assist with preparation and distribution of reports. Organize records in an easily retrievable fashion. Operate a variety of modern office equipment and tools. Work on a variety of tasks simultaneously. Maintain confidentiality. Establish and maintain effective working relationships with those contacted in the course of work. Follow written and verbal instructions and direction. Maintain a neat and professional appearance. Communicate effectively verbally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Skills (position requirements at entry): Operating modern office equipment, software and operating systems/applications. Maintaining records and files. Typing and data entry. Providing customer service. Oral and written communication, sufficient to exchange or convey effective information and to receive work direction. Operating in a courteous, knowledgeable and tactful manner with customers, staff and the general public. EDUCATION and EXPERIENCE: High school diploma or equivalent (G.E.D.) required. Minimum of six months clerical or administrative support experience preferred. LICENSING and CERTIFICATION REQUIREMENTS: None The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. Women, minorities, and individuals with disabilities are encouraged to apply. Employment subject to extensive background investigation, including polygraph and psychological examination. The successful candidate must pass a pre-employment drug screen test. As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes. Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence. Physical and Environmental Conditions City of Casper employees in data creation and modification, security sensitive or safety and protective positions are subject to pre-employment drug testing. Some employees may be subject to random drug testing if their responsibilities include: Emergency response/rescue Handling or working with hazardous materials, including chemicals as well as solid and liquid waste Operating or maintaining water and wastewater systems Writing or modifying code, maintaining or modifying City data systems including work on networks, servers, and communication systems CDL operations and driving Operating power-driven machinery or equipment Creating or modifying health, financial, security and or risk documents or assessments Working with or directing minors Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Incumbents in this position work indoors in an office environment and are subject to the common noises associated with office work including telephones, copiers, and printers. The position requires frequent sitting, typing, and customer contact, both by telephone and in person. #J-18808-Ljbffr City of Casper