Field Service Technician

Job DescriptionThe job tasks encompass a wide range of technical responsibilities, including the deployment, optimization, and repair of infrastructure, public safety loggers, subscribers, microwave equipment, computers, servers, and network equipment. The FSO collaborates closely with Public Safety Customers, System Managers, Engineers, Sales Teams, Project Managers, System Technologists, and Service Partners to successfully complete assigned tasks. Additionally, the department operates on a 24/7/365 basis to provide support for mission-critical systems that serve our Public Safety Customers.Preferred Skills:Candidates must be familiar with the latest technologies and troubleshooting techniques for current model digital and analog Motorola communications equipment and system architectures.Experience as a Communications System Technician with expertise in P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, and subscriber equipment.Highly knowledgeable in wired/wireless communications systems, including local area networks (LAN) and wide area networks (WAN).The ideal candidate should possess a strong understanding and awareness of cybersecurity principles and practices.Proficient in Google Suite, MS Word, Excel, Outlook, and Access, demonstrating strong computer literacy.Possesses exceptional self-management and interpersonal skills to effectively collaborate with customers, subcontractor partners, and various teams within Motorola Solutions.Self-motivated and capable of performing duties independently without direct supervision.Skilled in quickly resolving customer problems even in stressful situations.Familiarity with configuring and testing base stations, repeaters, routers, switches, and MPLS networks.Proficient in installing, configuring, and maintaining computer networks, including cabling, routers, switches, firewalls, and bridges.Ability to develop and deliver technical training.Provides guidance on integrating new tools and solutions into team operations.Proven experience utilizing equipment commonly used for optimizing and testing Motorola communications systems, such as Communications Systems Analyzers, Power Sensors and Watt Meters, TIMS sets, CPS, CSS, Antenna Systems Analyzers (FDRs).Skilled in configuring and testing Motorola two-way radio and subscriber products.Experience working with logging recording systems, RF interfaces, wired/wireless communications systems, 911 applications, and networking equipment.Candidate Requirements:The Field Service Technician MUST live a commutable distance to the Miami Dade County area.Must be willing to travel 25% of the time and live within 50 miles from the coverage area.Must be able to obtain background clearance as required by government customer(s).Must have a current, valid driver's license and no traffic violations.Ability to be on-call 24/7/365FCC license and industry certifications such as ETA are a plus.CET certifications through CompTIA Network+ and/or Security+ are highly desirable.Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.Target Base Salary Range: $75,000 - $85,000 USDConsistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.Basic RequirementsHigh School Diploma/GED OR 3+ years experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.Must be a US Citizen and able to obtain background clearance as required by US government customer(s).Travel RequirementsUnder 10%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYesOur U.S. Benefits include:Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.