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Member Experience Specialist

Hope Credit Union

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) seeks a Member Service Representative in the Retail Operations department. Reports to the Branch Manager and is based in HOPE’s branch network across locations. The MSR delivers information on HOPE products, resolves member issues, and ensures a positive member experience. The role emphasizes building member relationships, meeting growth and retention targets, and maintaining compliance with policies and security #J-18808-Ljbffr Hope Credit Union

Vacancy posted 5 days ago
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