Senior Training Center Franchise Business Technician
TOUS les JOURS
SUMMARY This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch. The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise. JOB DUTIES Training Execution
- Conduct comprehensive training for new store owners and employees
- Conduct training to improve product sales and employee customer service at the store.
- Provide training on manual products and new products
- Educate on hygiene and frozen dough management
- Train on the use and maintenance of kitchen equipment
- Educate on store quality control measures
- Establish and manage training schedules and operational plans
- Ensure industrial safety and food safety compliance at the training center
- Manage Training Center expenses and handle all related expenditures.
- Conduct inventory checks and manage procurement and purchase orders.
- Develop and update training curricula and materials
- Prepare and manage training-related documents and reports
- Conduct post-training evaluations (surveys, feedback collection)
- Analyze training effectiveness and develop improvement strategies
- Plan and design training programs
- Create and enhance training materials (manuals, presentations, guidelines, etc.)
- Provide product training for new o
- Conduct basic training for internal employees
- Develop and test new equipment and small tools
- Basic training for new internal employees
- Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power point).
- Excellent verbal and written communication skills.
- Ability to read and interpret documents such as procedure manuals and regulatory documents.
- Ability to write reports & business correspondence.
- Bilingual in Korean/English
- Ability to effectively present information and respond to questions from management level.
- Demonstrate ability to manage and prioritize multiple tasks and demands working with minimum supervision.
- Detail oriented, excellent record keeping and documentation skills.
- Prior bakery experience is required, and prior experience with research and development in the bakery industry is preferred
- Knowledge of baking multiple types of bread and baking and decorating cakes
- Associate degree, or bachelor's degree or equivalent years of work experience
- 1-2 years combined experience with food or ingredients and manufacturing experience
- Knowledge of GMPs and HACCP
- Basic understanding of food production fundamentals
- Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint)
Vacancy posted 2 days ago
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