Instructor Support Specialist (K-12)

Overview University Instructors (UI) is seeking a dynamic Instructor Support Specialist passionate about supporting students to lead our K‑12 programs. In this role, you will work in schools as the primary day‑to‑day contact for UI instructors, providing guidance and resources to support effective teaching across various grade levels and content areas. University Instructors partners with schools to provide students with purposeful learning experiences led by inspirational educators. If you are committed to co‑creating and implementing impactful instructional services for school partners to enhance student achievement and build local talent pipelines, apply now. Daily Program & Instructor Support Support a caseload of K-12 schools and/or districts as an integral member of the UI team Serve as the primary day‑to‑day contact for UI instructors, addressing logistical questions and immediate needs Monitor elements of program implementation, including instructor attendance, assignment changes, and instructor progress Complete weekly classroom walkthroughs to monitor program delivery and instructional quality Provide daily support to UI instructors that improves instruction and student learning and aligns with school administrator’s instructional goals and strategies Track and approve instructor timecard submissions Complete Personnel Action Forms (PAFs) for instructors as needed Ensure UI instructors transition smoothly into school assignments and are set up for success from day 1 with necessary materials, access, and information Act as a mentor for UI instructors by providing direction, support, and encouragement in navigating classroom dynamics, school systems, and district procedures Maintain open lines of communication with instructors throughout the program, ensuring understanding of responsibilities, performance expectations, and compliance requirements Connect instructors with appropriate UI resources, including referring them to Instructor Quality Specialists for instructional coaching and additional pedagogical support Collaborate with Instructor Quality Specialists to implement formal instructional coaching cycles Professional Development & Training Facilitate instructor onboarding and orientation focused on UI procedures and program specifics Deliver ongoing professional learning opportunities to build instructor capacity in content delivery and student engagement Tailor training content to align with campus operational and instructional expectations Compliance & Safety Document and immediately report any safety or compliance concerns shared by instructors Ensure instructors understand and follow school and district policies, procedures, and compliance requirements Monitor program compliance with contractual requirements and UI policies Collaborative Communication Collaborate with Instructor Quality Specialists to ensure instructors receive comprehensive support and share observations that may inform instructional coaching Communicate and meet with supervisor to provide updates on instructor performance, potential issues with program implementation, changes in instructor assignments that impact program quality, and any concerns including those received from school administration and staff Provide feedback and recommendations on aspects of program implementation and instructor progress School Partnerships Maintain a positive rapport with school administration and staff Address and share concerns raised by school partners in a timely and professional manner Align support with school administration’s campus systems and expectations Complete other duties as required and assigned Qualifications Knowledge and Skills Effective oral and written communication skills Knowledge of pedagogy and instructional best practices Excellent interpersonal skills Strong computer skills (Microsoft Office 365, Google Workspace) Excellent time management and organizational skills, including the ability to prioritize, meet deadlines, and adjust as needed Strong ability to work independently with little supervision and collaboratively as an active participant of a team Client service orientation with ability to anticipate and address customer needs Problem‑solving skills and ability to provide practical solutions to operational challenges Education and Work Experience Bachelor’s degree, preferably in Education; master’s degree preferred K‑12 teaching license required Minimum of 3 years of teaching experience in a K‑12 classroom Prior instructional leadership experience preferred #J-18808-Ljbffr