District Manager- 12 Hotels
$100k - $135kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
$100,000 to $135,000 Annually
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Thorough knowledge of the market, competition, demand generators and new supply for each property within the district
- Read and comprehend complex instructions and electronic learning systems. Solid English skills regarding reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
- Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
- Well-developed planning and organizational skills.
- Strong leadership skills to oversee multiple properties.
- Basic knowledge of computers and software including the ability to use e-mail, word processing, and spreadsheet software
- Must possess analytical ability and skills
- While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls and talk, hear, or smell. Frequently required to reach with hands and arms. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The associate is frequently required to travel within the local community. Travel throughout the district is required, which may necessitate air travel and overnight stays.
- While performing this job, the associate frequently works in outside weather conditions and is exposed to wet and/or humid conditions. The associate occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- The noise level in the work environment is usually moderate.
- Requires a minimum of four years hospitality management experience.
- Two years of multi-property level hotel experience required.
- Must have a valid driver's license and successfully pass a motor vehicle check.
- 4-year degree highly preferred
$100,000 to $135,000 Annually
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the District Manager- 12 Hotels in Beverly, MA vacancy
$26 - $29.5 per hour
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Assistant Branch Manager Retail Manager Danvers, MA, US 4 days ago Requisition ID: 2140 Salary Range: $26.00 To $29.50 Hourly Compensation for this position...SuggestedHourly payTruNorth Bank
Danvers, MA17 hours ago- ...for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy...SuggestedWork at officeLocal areaImmediate startShift workWeekend workAfternoon shift
- ...line in the United United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines... ...environment that is subject to constant motion. Ability to work around 12 hours per day. Ability to assist in the event of an on‑board...SuggestedDaily paidFull timeWork at officeLocal areaImmediate startHome officeFlexible hoursShift work
- ...Scholarships for Yourself and Family Members Are you looking for work that can accommodate early mornings or late nights? Be a Restaurant Manager! Apply Today! We are looking for Full Time Restaurant Managers to join our Burger King Team! We offer Daily Pay! An on-demand pay...SuggestedDaily paidFull timeTemporary workAll shiftsFlexible hoursShift workNight shiftEarly shift
$59k - $95k
...throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply...SuggestedSummer workFlexible hoursSFB
Beverly, MA1 day ago$65k - $80k
...with the Executive Director and school leadership, the Facilities Manager provides operational leadership for CCCBSD’s campus facilities,... ...grounds, two residential properties, and fleet of approximately 12 organizational vehicles. This role ensures that CCCBSD’s physical...Full timeFor contractorsSummer workCasual workSeasonal workWork from homeMonday to FridayAfternoon shiftThe Children's Center for Communication
Beverly, MA17 hours ago- ...maintenance assistants (where applicable). Participates with the site manager in hiring and continued evaluation. Maintains a work order... ...PHYSICAL ABILITIES Lift/Carry, Push/Pull Stand 12 lbs. or less (F) Walk 11-20 lbs. (F) Sit 21-50 lbs. (O) 26...Hourly payWork at office
SHP Management Corp
Salem, MA4 days ago $60k - $65k
...Job Description Job Description Beauport Hotel is a premier waterfront destination in Gloucester, where intimate celebrations and... ...exceptional service. We are looking for an experienced Event Sales Manager to join our Events team and guide every event from first inquiry...Contract workWork at officeRelocation packageFlexible hoursWeekend workBeauport Hotel Gloucester
Gloucester, MA2 days ago- ...experience and the ability to follow instructions and safety guidelines. Duties include cleaning public areas and resident rooms, managing cleaning supplies, and reporting safety concerns promptly. This position offers a dynamic work environment where attention to detail...Part time
Rehabcentre
Beverly, MA4 days ago - ...SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes... ...energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including...Weekly payMinimum wageTemporary workLocal areaFlexible hours
Extended Stay America
Peabody, MA17 hours ago $17.71 - $21.51 per hour
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research...Hourly payRemote workShift workAfternoon shiftSalem Hospital, Inc.
Salem, MA2 days ago$89.1k - $122.1k
...relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this...Local areaFlexible hoursAfternoon shiftCitizens Bank
North Reading, MA3 days ago$49k - $72k
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Assistant Branch Manager Active - Regular full-time Exempt Wakefield Wakefield, MA, US 7 days ago Requisition ID: 1170 Salary Range: $49,000.00 To $72,000.0...Full timeContract workBank staffWork at officeLocal areaWinchester Savings Bank
Wakefield, MA17 hours ago$1,000 per month
...delivers sales and service to our customers on all product lines. Service small business customers with their business and cash management product needs. Actively participate in and lead branch involvement in community events and outreach. Ideal candidate:...Full timePart timeWork at officeLocal areaFlexible hoursReading Cooperative Bank
Lynnfield, MA3 days ago- PACS Group, Inc. is looking for a part-time Housekeeper at Beverly Hills Rehabilitation Centre to maintain a clean and safe environment. Responsibilities include cleaning public areas and resident rooms, adhering to safety protocols, and providing excellent customer service...Part time
$80k - $95k
...and effectiveness of medical practice operations. The incumbent is responsible for the overall coordination, planning, financial management, evaluation, and monitoring of the day-to-day operations of the medical centers, including hands-on participation in all medical...Work at officeLocal areaImmediate startErickson Living
Peabody, MA3 days ago- Overview Opportunity: Manager on Duty Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times. Potential Career Path Front Office Manager - Assistant General Manager - General Manager Essential Job Functions...Night shiftWeekend work
- Job Description Job Description Twin Oaks Rehab and Nursing is a short and long term care facility located in Danvers, MA. We are currently seeking a Housekeeper to join our team! This is a part time, weekend position.Temporary workPart timeWeekend work
Twin Oaks Rehab and Nursing
Danvers, MA1 day ago $33.62 per hour
...video: Responsibilities Your Leadership Impact As Area Director, you will: Supervise Residence Directors and oversee performance management, coaching, and staff development Guide hiring processes and provide leadership-level orientation and onboarding support Oversee...Full time$17 per hour
...environment. This position is responsible for maintaining the cleanliness of guest rooms as assigned. Consistently ensures all areas of the hotel are cleaned to specified standards to achieve high levels of guest satisfaction. This employee must display effective listening...Hourly payWork experience placementLark Hospitality
Salem, MA2 days ago- Join our team as a Seasonal Winter Area Manager and play a crucial role in managing operational staff during active winter weather within a designated geographical area. This position offers a dynamic work environment where you will lead field crews and service partners...Part timeFor subcontractorSeasonal workImmediate start
- About The Job: Nice to meet you! My name is Michael. I am looking to employ a home cleaner living in Lynnfield, Massachusetts. I plan to find a hard working individual with part time availability. Details: My home needs surface polishing, dishes, and basemeent clean...Part time
Housekeeper.com
Lynnfield, MA13 days ago - Massachusetts Trial Court in Salem seeks a Facilities Supervisor II to oversee custodial staff across four courthouses, ensuring cleanliness, safety, and reliable operations. The role carries a 2:00 PM to 10:00 PM shift and a union designation with pay progressing within...Shift work
Massachusetts OSD
Salem, MA10 hours ago - ...CCCBSD in Beverly, MA seeks a Facilities Manager to lead daily operations of school buildings, grounds, residential properties, and a fleet. You will supervise staff, coordinate vendors, and drive preventative maintenance to ensure a safe, accessible, and fully operational...Monday to Friday
Young World Physical Education
Beverly, MA17 hours ago $71.44k - $105.29k
...This vital role supervises custodial staff and ensures the cleanliness and maintenance of multiple courthouses, including Peabody District Court and Essex Probate Courthouse. Effective communication, multitasking capabilities, and prior custodial/janitorial experience...Afternoon shiftMassachusetts Black Women Attorneys
Salem, MA1 day ago$17.5 per hour
.../hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM Job Location: Kendall Square Position Type: Full... ...-safety guidelines, including proper temperatures and storage Manage inventory scans, pack accurate portions, and ensure every order is...Full timePart timeLocal areaShift workNight shiftWeekend workAfternoon shiftEarly shiftWonder Inc
Beverly, MA17 hours ago$65 - $75 per hour
...federal, state, and local legal and professional requirements - Providing continuity of care by developing and implementing patient management plans. - Experience/knowledge of TRT, Peptides, and ED is a huge plus. Qualifications: Experience in a related field,...Hourly payFull timePart timeLocal areaShift workDay shiftGameday Men's Health
Peabody, MA2 days ago- Job Description Job Description Laundry/Housekeeping Aide Join our Team at AdviniaCare at Vinnin Square! We are seeking a dedicated Laundry/Housekeeping Aide to support the functions of our nursing home establishment in Salem, Massachusetts. As a valued member...
AdviniaCare at Vinnin Square
Salem, MA3 days ago $53k - $58k
...The Operations Manager effectively administers the day-to-day operations of The Resolution Center and works to ensure that the organization is running smoothly with space, technology, financial management, processes, and procedures in place to enable effective service...Full timeThe Resolution Center
Beverly, MA2 days ago$101.5k
...company has established itself as a trusted provider in the industry. As demand continues to grow, we are looking for an Operations Manager who can help us scale without adding unnecessary complexity or slowing us down. Role Overview This role is hands‑on and central to...Full timeWork at officeJobsInMass.com
Beverly, MA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to District Manager- 12 Hotels. Be the first to apply!
