Field Representative

Job Description

Job Description

Field Representative

Position Overview

Farahi Law Firm is an award-winning personal injury firm dedicated to fighting for the injured and delivering exceptional legal representation. We are a fast-growing, client-centric team that values aggressive advocacy, innovation, and community impact. At Farahi Law Firm, every referral represents someone whose life has been impacted by an accident. As a Field Representative, you serve as the firm's ambassador in the community, developing meaningful relationships with automotive body shops and positioning Farahi Law Firm as their trusted partner for personal injury cases. This is a highly relationship-driven role for someone who enjoys being out in the field, meeting new people, and building long-term partnerships — success comes from creating genuine connections, not making sales pitches. The Field Representative is responsible for developing and maintaining relationships with body shop owners, managers, and staff, spending the majority of the workday visiting partner locations to strengthen existing relationships, identify new opportunities, and ensure Farahi Law Firm remains a trusted referral resource. This role works in close partnership with an assigned Business Development Representative (BDR), who supports outreach through phone, email, text, and follow-up communications, executing a coordinated relationship-building strategy designed to maximize engagement and referral growth.

Key Responsibilities

• Execute daily field visits to assigned body shops throughout the Manteca, CA, metropolitan area.

• Build and maintain strong, long-term relationships with shop owners, managers, estimators, and front-office staff.

• Represent Farahi Law Firm with professionalism, integrity, and exceptional customer service.

• Plan efficient daily routes to maximize productivity and territory coverage.

• Partner closely with the assigned Business Development Representative to coordinate outreach strategies and follow-up activities.

• Document customer interactions, relationship updates, and visit outcomes within the company's CRM.

• Identify high-potential business opportunities and communicate recommendations to leadership.

• Maintain consistent communication with internal stakeholders regarding account status and next steps.

• Act as a trusted brand ambassador within the local automotive repair community.

Requirements & Qualifications

Required

• Bilingual in English and Spanish.

• Valid driver's license with a reliable personal vehicle.

• Willingness to travel extensively throughout the Los Angeles area as part of daily responsibilities.

• Comfortable working within automotive repair and collision center environments.

• Strong verbal communication and relationship-building skills.

Preferred

• Experience in outside sales.

• Experience in business development.

• Experience in community outreach.

• Experience in brand ambassador roles.

• Experience in account management.

• Experience in customer relationship management.

• Experience working in the automotive, insurance, or legal industries is a plus.

What We're Looking For

The ideal candidate is an outgoing, self-motivated professional who enjoys building authentic relationships and spending the majority of their day in the field. They are proactive, organized, and understand that trust is built through consistency, professionalism, and genuine human connection. Successful candidates are:

• Naturally personable with outstanding interpersonal skills.

• Comfortable initiating conversations and developing long-term business relationships.

• Highly organized with strong territory and time management skills.

• Self-directed and able to work independently with minimal supervision.

• Collaborative and team-oriented, valuing partnership and shared success.

• Adaptable, resilient, and motivated by achieving measurable business results.

Success in This Role

You will be successful if you:

• Build trusted, long-lasting relationships with assigned accounts.

• Consistently expand referral opportunities within your territory.

• Collaborate effectively with your Business Development Representative partner.

• Maintain accurate CRM documentation and activity tracking.

• Represent the firm's mission and values with professionalism in every interaction.

Reporting Structure

This position reports directly to the Business Development Manager and works in close partnership with an assigned Business Development Representative. Performance is evaluated based on both individual contribution and team collaboration.

Compensation & Benefits

• Competitive base salary.

• Performance-based commission.

• Mileage reimbursement.

• Career growth opportunities.

• Supportive, collaborative team environment.

This Role Is Ideal For Someone Who

• Enjoys working outside of a traditional office environment.

• Enjoys meeting new people every day.

• Builds trust naturally and values long-term relationships.

• Is energized by being in the community rather than behind a desk.

• Wants to make a meaningful impact while contributing to the growth of a mission-driven organization.