Delivery Manager

The Opportunity Are you a dynamic leader ready to drive digital product delivery excellence in a fast-paced technology environment? As a Delivery Manager in our Digital department, you'll be at the forefront of planning, coordinating, and overseeing the successful delivery of digital products and technology solutions. This role offers an exciting combination of strategic planning, cross-functional collaboration, and hands-on delivery management, making it an ideal opportunity for experienced professionals looking to make a transformative impact in product delivery operations. How You Will Make an Impact * Take ownership of day-to-day delivery and operational execution, actively managing sprint and delivery activities while partnering closely with Product Managers to ensure seamless product delivery * Drive performance excellence through detailed delivery planning, release scheduling, and continuous process improvement across cross-functional teams including Product Management, Product Development, and business stakeholders * Design and implement standard Agile practices and delivery processes that enhance service quality, operational efficiency, and team predictability while respecting product context and maturity * Foster strong relationships with technical and non-technical stakeholders, providing clear and timely communication on delivery progress, risks, and mitigation plans * Champion consistent operational excellence by removing impediments, managing dependencies, and stepping in during critical delivery moments to ensure timelines and quality standards are met * Lead post-release reviews and retrospectives focused on meaningful, actionable improvements that raise the overall delivery bar across teams What You Will Need to Succeed * Bachelor's or Master's degree in Computer Science, Information Technology, Business Technology Management, or a related field * 5+ years in Product Delivery or Agile delivery lead roles with experience in release/deployment coordination preferred * 10+ years of experience in enterprise technology administration and management * Demonstrated experience leading cross-functional product teams, including Product Management, Engineering, Design, Operations, and external partners * Proven ability to manage complex product delivery in enterprise environments with strong project management and organizational skills * Excellent analytical, problem-solving, and decision-making skills with exceptional written and verbal communication abilities * Ability to work directly with key stakeholders with varying degrees of technical knowledge, focusing on collaboration and education * Experience facilitating sprints end-to-end, from backlog readiness through sprint execution, review, and retrospective Join Us Your role at M3 won't be about the boundaries presented in a job description - it's about the possibilities that you can envision once you walk through the doors on your first day. We're looking for people ready to take control of their career and excited to make a real impact with their position. Who We Are As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we're privately owned and independent which means we're doing what's best for our clients - not what's best for Wall Street or private equity. What Draws People to M3 Autonomy- Being able to work towards a common goal, but how you get there is an open book. Immediate Impact- Every M3er can make an impact, from day one in any role. Powered by Team- Be a part of a close-knit group of team members with whom you build trust and share responsibility. People- Every M3er is unique in their own way, M3 is a collection of unique achievers. At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely every so often in a flexible hybrid work environment while still fostering collaboration and innovation in-person in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere. Benefits as an M3er Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization. Diversity, Equity & Inclusion M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision. Equal Employment Opportunity M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law. In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans' status, and will make reasonable accommodations for otherwise qualified individuals as appropriate. This commitment is reflected in all M3's practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment. All matters relating to employment are based upon ability to perform the job. In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.