Haitian Creole-Speaking Patient Care Coordinator - Home Care
$23 - $26 per hourHouseCalls Home Care
Job Description
Job Description
At HouseCalls Home Care , we believe every caregiver and team member deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart.
We are growing our home care team in Brooklyn and are looking for a Haitian Creole-speaking Patient Care Coordinator who is fluent in Haitian Creole and English. This position is ideal for someone who enjoys working directly with patients and families, coordinating services, and making sure individuals receive the support they need to remain safely and comfortably at home.
The Patient Care Coordinator will serve as an important connection between patients, caregivers, healthcare providers, and the care team, helping ensure services are coordinated effectively and patients receive the appropriate support in their homes.
Compensation & Benefits
- $23–$26 per hour , depending on experience
- $2,000 sign-on bonus
- Medical, dental, and vision insurance
- $100,000 employer-provided life insurance coverage
- 401(k) with employer contribution
- Paid time off and paid holidays
- Short- and long-term disability benefits
- Reserved employee parking
- Reasonable caseloads that promote a healthy work-life balance
- Supportive management and opportunities for career development
- Meaningful work supporting patients and families in their homes
Key Responsibilities
- Serve as a primary point of contact for assigned patients and their families
- Coordinate appropriate home care services based on individual patient needs and established care plans
- Work with patients, caregivers, healthcare providers, and internal staff to address service-related needs
- Assist with scheduling, care coordination, follow-up activities, and home-based assessments
- Explain services, care expectations, and care plans clearly to patients and families
- Monitor patient needs and communicate significant changes to the appropriate members of the care team
- Address patient and family questions or concerns in a timely and professional manner
- Maintain accurate and up-to-date patient files, care documentation, and records
- Collaborate with home health aides and healthcare professionals to support continuity of care
- Help maintain compliance with agency procedures, regulatory standards, and quality requirements
- Provide compassionate support to patients throughout their home care experience
Qualifications
- Minimum of 1 year of experience in patient care coordination, case management, healthcare administration, clinical support, or a similar healthcare role
- Previous home care experience is a plus
- Fluent in Haitian Creole and English
- Strong verbal and written communication skills
- Excellent organization, time management, and follow-through
- Comfortable working with electronic health records and Microsoft Office
- Ability to prioritize multiple responsibilities in a fast-paced environment
- Detail-oriented with strong problem-solving skills
- Professional, empathetic, and patient-centered approach
- Comfortable working independently while collaborating with a multidisciplinary team
Make a Difference with HouseCalls Home Care
At HouseCalls Home Care, you’ll have the opportunity to make a meaningful difference in the lives of elderly and disabled individuals while helping them remain safely and comfortably at home. We are committed to creating a supportive workplace where our team members are respected, valued, and given opportunities to grow.
If you are a Haitian Creole- and English-speaking professional with strong organizational skills and a genuine commitment to patient care, we encourage you to apply.
Join HouseCalls Home Care and help us improve lives with dignity and heart.
Equal Opportunity Employer
HouseCalls Home Care is committed to providing equal employment opportunities to qualified individuals and maintaining an inclusive workplace in accordance with applicable federal, state, and local laws.
\nCompany DescriptionHouseCalls Home Care is a full-service New York State licensed Home Care agency that provides a wide range of home health services. They include home health aides, nursing, nutrition, rehabilitation, and social work. HouseCalls Home Care also offers durable medical equipment (DME) for the home.
Company Description
HouseCalls Home Care is a full-service New York State licensed Home Care agency that provides a wide range of home health services. They include home health aides, nursing, nutrition, rehabilitation, and social work. HouseCalls Home Care also offers durable medical equipment (DME) for the home.
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