Server - 15 Craigside
The Arcadia Family of Companies
Waitstaff Position
Join our dynamic Waitstaff team and be instrumental in providing outstanding dining experiences for our residents, members, clients, and guests.
15 Craigside
Full-Time (40 hours per week) - Open availability from 5:00am - 8:00pm
Responsibilities
- Greets all guests and takes beverage and food orders in a prompt and professional manner.
- Prepares food and beverages for service to residents and guests in compliance with all health and safety regulations and presentation standards.
- Accurately enters orders into the POS system.
- Serves food and beverages to residents and guests with accuracy in a courteous, timely, and professional manner, meeting or exceeding guest service standards and expectations.
- Works with and follows up with Supervisors and Managers to address and respond to residents concerns and requests in regard to food quality, service, and related matters.
- Provides Managers and Supervisors with continuous feedback from residents on food preparation, presentation, and taste.
- Performs side-work and other opening or closing duties as required.
- Ensures that waitstaff stations are clean and maintained throughout the shift.
- Performs the necessary duties for emergency drills and situation such as fire, fire alarms, hurricanes, and other possible emergencies as outlined in the Disaster Response Playbook.
- Interacts with residents/clients and co-workers with patience, understanding and kindness in accordance with Arcadia Family of Companies mission and core values.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High school graduate preferred. Prior customer service experience preferred.
Computer Skills: Use of computers, working knowledge of POS system and software applications to input and research data.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl; push and pull. The employee must regularly lift and/or move up to 25 pounds and occasionally transfer up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment: While performing their essential functions, employees are occasionally exposed to the following conditions: air-conditioned office environment, indoors without air conditioning, outdoorsall types of weather, hazardous materials.
Arcadia Family of Companies is comprised of the following non-profit organizations: Arcadia 15 Craigside, Arcadia Adult Day Care and Day Health Center, Arcadia Home Health and Home Care Services, Arcadia at Home Hale Ola Kino by Arcadia.
Arcadia Family of Companies is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.
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