Real Estate Operations Analyst

Real Estate Operations Analyst

Lehigh University maintains a broad and varied real estate portfolio encompassing residential, commercial, land, and ground lease assets that demands consistent financial discipline, operational rigor, and careful attention to compliance. Sitting within the Auxiliary Services department, the Real Estate Operations Analyst works in close partnership with Real Estate Services leadership to ensure the University's property holdings are administered with accuracy, managed with integrity, and aligned with all applicable policies, contractual obligations, and regulatory requirements.

Position Number: S78820

This position is a Grade: 9 - 40 with an approximate salary range of $56,030-$68,190 and is subject to change based on experience, skills and qualifications.

Key Accountabilities

• Prepare, administer, and execute residential, commercial, and ground lease agreements while actively monitoring renewal schedules, rent escalations, option periods, and critical notice dates.
• Maintain accurate property, tenant, and lease records within the University's property management systems to ensure compliance and support operational and financial reporting.
• Coordinate lease-related communications with tenants, property managers, and University stakeholders, while assisting with vacancy tracking, marketing, website updates, and tenant onboarding.
• Serve as the primary point of contact for third-party property management firms to manage operational issues, maintenance, occupancy tracking, and rental activity across the University's real estate portfolio.
• Foster positive relationships with tenants by responding to inquiries, coordinating communications about vacant properties/leasing opportunities, and facilitating the prompt resolution of routine property concerns.
• Partner with University departments, vendors, property managers, external stakeholders, and community partners to support ongoing property operations and broader real estate initiatives.
• Monitor, reconcile, and process all real estate revenue streams, including monthly rent collections, deposits, accounts receivable, security deposits, and annual adjustments like rent increases and CAM charges.
• Track and process all property-related expenses—such as utilities, taxes, insurance, maintenance, and capital projects—while managing annual blanket purchase orders and supporting procurement activities.
• Support annual budget development, financial forecasting, and allocation tracking, while preparing and maintaining the financial records and performance analyses needed for property operations.
• Administer Property Owners Association (POA) dues billing, collections, and financial transactions while maintaining accurate records of expenditures, allocations, and assessments.
• Coordinate annual meetings, documentation, and invitations, while monitoring compliance with association covenants and serving as the primary point of contact for POA inquiries.
• Monitor tenant compliance with lease obligations, track real estate deadlines, and maintain accurate property records, contracts, and Certificates of Insurance (COI).
• Assist with audits, regulatory reporting, and information requests while recommending process improvements to enhance operational efficiency and recordkeeping practices.
• This position may require assistance of our maintenance technician with lifting construction materials, walking up steps, helping loading/unloading property supplies and equipment, etc.

Qualifications

• Bachelor's Degree in Business or a related field
• Three to five years of progressively responsible experience in real estate administration, property management, lease administration, accounting, finance, or a related field
• Experience supporting financial transactions, reconciliations, budgeting, and reporting
• Experience working with contracts, leases, property management systems, or financial management software preferred
• Experience coordinating with multiple internal and external stakeholders in a service-oriented environment
• High attention to detail and the ability to manage competing priorities across a diverse asset portfolio
• Position requires regular travel to various on- and off-campus real estate properties. Candidates must have reliable means of transportation to navigate between locations efficiently

Why Lehigh

Lehigh University is a nationally ranked private research university in Bethlehem, Pennsylvania, with a long-standing commitment to academic excellence and institutional stewardship. Auxiliary Services sits at the center of that commitment, managing the physical and financial assets that underpin daily University operations. In this role, you will have direct visibility into a broad and consequential property portfolio, working alongside experienced leadership who value precision, accountability, and professional development. Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits.

Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university's mission.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.