Senior IT Software Engineer

Sr Software Engineer (Sr IT Analyst)

The Office of Information Technology is seeking a Sr Software Engineer (Sr IT Analyst) to join our dynamic team in either the Los Angeles or San Francisco office. The annual salary for this role is $104,308 - $139,079. This position allows for up to four days of remote work. In this role, you will lead the design and development of high-complexity components and services with the organization's Microsoft-centric application ecosystem. You will drive technical execution by refining CI/CD pipelines with GitHub Action, improving automated testing practices, strengthening monitoring and alerting frameworks, and modernizing legacy systems within the Microsoft stack.

The Senior Software Engineer is responsible for leading the design and development of high-complexity components and services within the organization's Microsoft-centric application ecosystem. This role focuses on building scalable, secure, and maintainable solutions using technologies such as C#,.NET (Core and Framework), ASP.NET MVC, Web APIs, SQL Server, and modern JavaScript frameworks like Angular or React. The engineer also plays a key role in implementing and optimizing integrations—leveraging tools such as Azure Functions, Logic Apps, Event Grid, REST APIs, messaging patterns, and data pipelines—to support reliable communication across internal systems and third-party platforms.

A strong understanding of enterprise justice or case-management platforms—preferably Tyler Odyssey—is highly valuable for this role. The engineer will contribute to integrating, and supporting Odyssey-related applications and workflows, ensuring that custom development and system extensions align with architectural standards and operational requirements.

The position drives technical execution by refining CI/CD pipelines with GitHub Actions, improving automated testing practices, strengthening monitoring and alerting frameworks, and modernizing legacy systems within the Microsoft stack. The engineer collaborates with architects, product managers, quality engineering, and infrastructure teams to ensure that software is delivered with reliability, performance, and long-term sustainability.

Proficient in the Microsoft development ecosystem and comfortable working across the full stack, but they excel most in the areas of design, maintainability, and long-term system health—not just implementation. They proactively identify risks, help manage technical debt, and make data-informed tradeoffs to ensure dependable outcomes. Experience with complex case-management or justice information systems, particularly Tyler Odyssey, is a strong plus, enabling them to navigate domain-specific challenges with confidence and insight.

This candidate stays current with evolving technologies, adopts tools including AI-assisted development to improve productivity, and champions strong documentation practices. They value integrity, reliability, and craftsmanship, bringing positive leadership and a continuous-improvement mindset to every project they support.

Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation, while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff.

This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision.

Duties may include, but are not limited to the following:

• Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise.
• Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes.
• Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements.
• Prepares complex reports, correspondence, and other documents; participates on committees and task forces; attends meetings, conferences, and training sessions.
• Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action.
• Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details.
• Trains, leads, and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems.
• Provides technical and functional supervision of contractors/vendors and after-hours technology support as required.
• Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment.
• Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies.
• Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components.
• Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly.
• Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments.
• Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution.
• Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems, and hardware protection.
• Performs other related duties as assigned.

Knowledge Of:

• Principles and practices of effective team building, leadership and conflict resolution, project management and workflow analysis.
• Principles of application development methodologies such as Waterfall, Agile, etc.
• Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content.
• Advanced principles and practices of systems and procedures analysis and design.
• Complex software Tools, text equipment and measurement techniques.
• A broad range of operations, services, concepts, terms, and activities common to a comprehensive, state-of-the-art information systems program.
• Principles and practices of troubleshooting computer hardware, software, and network problems.
• Principles and practices of customer service.
• Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment.
• Techniques and practices used in managing, designing, implementing, maintaining, and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment.
• Programming tools for Website servers and transaction and ancillary systems for Website support.
• A broad range of protocols commonly used in wired and wireless communications networks (e.g., TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.).
• Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court, as well as the associated programming languages.
• Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures.

Ability To:

• Communicate clearly both orally and in writing.
• Gather, analyze, and evaluate data and