Sr. Analyst, Supplier Quality & Claims (KOREAN Bilingual)

Sr. Analyst, Supplier Quality & Claims Hyundai MOBIS Parts America (MPA) is a leading automotive parts supplier. Job Purpose Responsible for managing supplier-facing quality activities, claim analysis, and reporting across the MPA network with a focus on MHQ and support for MAL and affiliates. Ensures improvement in claim acceptance rate, reduction in claim aging, and timely closure of nMGN quality announcements. Key Accountabilities Supplier Communication & Claim Ownership: Primary contact for MHQ, Korean communication, claim validation and follow-up on urgent cases. Distribute Quarterly Scorecards to Key Suppliers (MHQ, MAL, and affiliates) to assess supplier claim performance (Submission Rate, Approval Rate, On-Time Completion Rate) and Packaging Improvement Request (PIR) supplier approval rate. Quality Announcements & nMGN: Manage nMGN announcements, ensure timely closure, and support ARCR documentation. Claim Analysis & Improvement: Analyze trends, reduce claim aging, improve acceptance rate, and drive improvements in wrong parts and packaging. Review and submit the Quality announcement claims. Tracking and reporting E Freez Flag monthly. Reporting & Data: Maintain OS&D and claim reports; ensure data accuracy across systems. Cross-Functional Coordination: Work with the Specialist (Parts Quality II), Sr Analyst (Quality & Claims), and Part Help Desk team to communicate urgent cases with dealers. Backup Coverage: Cover Specialist, Parts Quality II & Sr Analyst, Quality & Claims when needed. Key Performance Indicators Achieve Supplier Claims Line/$ Acceptance % target each year. Reduce claim aging and achieve timely nMGN/Amos closure. Achieve total PDC Pending OS&D cost reduction activities and report to senior management. Ensure reporting accuracy. Work Schedule / Travel 8:00am – 5:00pm Minimal Travel (Less than 5% a year) Required Qualifications Bachelor of Business Administration or related field. 2–4 years of professional experience within automotive, quality, or supply chain manufacturing. Bilingual Korean required. Six Sigma Yellow Belt preferred. Skills Microsoft Office (advanced in PowerPoint, Excel, Access, Visio) and SQL preferred. Expert in using Microsoft Power BI is a plus. Strong attention to detail. Strong communication, reading, and writing skills in both English and Korean. Employment Type Non-Exempt Compensation Hourly Wage: $41.33 – 45.67 Benefits We offer a competitive benefits package for full-time employees which include: Medical, Dental, and Vision 401K with employer matching Tuition Reimbursement Paid Vacation, Paid Sick Days, and Paid Holidays Mapped career plans; we believe in developing and promoting our talent! Company Discounts & more! Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. #J-18808-Ljbffr Mobis Parts America, LLC.