Medical Receptionist

Description

Processes all sub-specialty and diagnostic referrals and communicates with outside specialty care, diagnostic agencies, and IPA/health plans (if applicable) to initiate referral

• Notifies patients of appointment times, educates them regarding significance of specialty/diagnostic appointment, provides reminder calls, and assists patients with their appointments.

• Tracks status of referrals on ongoing basis and if assigned, maintains referral log including, at a minimum: specialty, date of referral, date of appointment, date patient notified, show/no-show status, date specialty consult note, and date consult note

• Documents and maintains accurate records for all patient correspondence

• Ensures that referrals are addressed in a timely manner.

• Researches and updates outside referral sources on an on-going basis.

• Serves as a liaison between patients and medical staff for both internal and external services.

• Reviews patient charts prior to releasing to requesting provider/department for needed forms and reviews prior to completion; replenishes forms as needed. Returns records to providers for completion when indicated.

• Ensures complete and accurate registration, including patient demographic and current insurance information.

• Contacts review organizations and insurance companies to ensure prior approval requirements are met.

• Reviews details and expectations about the referral with patients.

• Works aggressively with physicians and physician office staff to obtain necessary medical information relating to the referral.

Skills

Customer service oriented, Medical terminology

Additional Skills & Qualifications

- At least 1 year of referral / authorizations experience

- IPA/HMO experience

- Cerner is highly preferred

- Knowledge of ICD and CPT codes

- Bilingual in Spanish

Experience Level

Entry Level

#prioritywest26 #westpriority26

This is a Contract position based out of Compton, CA.

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Compton,CA.

This position is anticipated to close on Jun 22, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.