Medical Support Assistant

VA Careers - Medical Support AssistantDuties include, but are not limited to:Scheduling and rescheduling patients for treatmentInterviews patients for appointmentsRefers patients to other medical specialty clinicsProvides information to patients necessary to resolve complaintsInteracts with both internal and external customersReviews and documents medical outpatient and inpatient electronic health records, as well as administrative recordsVerifies third party insurance and updating information in the Insurance Capture Buffer (ICB) systemObtains medical information from patientsCoordinates information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines.Work Schedule: Monday- Friday, 6:30AM- 3:00PMTelework: Not AvailableVirtual: This is not a virtual position.Functional Statement #: 91461- VSRelocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized