엑스에이아이 (xAI) - Lead, Hardware Deployment Engineer

포지션 Lead, Hardware Deployment Engineer

SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure.

• Lead, hire, and develop a dedicated hardware deployment team (deployment engineers, deployment technicians, and repair technicians) with full ownership of team structure and staffing.
• Own L11 rack integration and compute hardware bring-up across multiple data halls concurrently, from delivery dock to healthy production handoff.
• Drive aggressive bring-up timelines: achieve 95%+ node availability within days of rack delivery and 100% closure within one week per data hall.
• Own post-L11 hardware health: run systematic health pushes to sustain greater than 98% node availability prior to turnover to operations.
• Internalize non-RMA hardware repairs to maximize hardware recovery, minimize repair backlogs, and reduce dependence on OEM turnaround times.
• Develop and enforce vendor SLAs for OEM and supplier responsibilities; prevent accumulation of unrepaired hardware ('bone piles') and repair backlogs before turnover to operations.
• Perform root cause analysis of hardware failures discovered during L11 and drive corrective actions with vendors and internal engineering teams.
• Partner with site operations on hardware debugging and repair, and train site operations teams to support future data center deployments.
• Build, document, and continuously improve deployment processes, tooling, and training so bring-up capability scales across sites and future hardware generations.
• 5+ years of hands-on experience deploying, integrating, or repairing compute/server hardware at data center scale.
• Direct experience with L11 (rack-level) integration and bring-up of GPU or accelerator-based systems.
• Demonstrated experience leading technician or engineering teams in a fast-paced deployment, manufacturing, or data center environment.
• Deep troubleshooting skills across servers, GPUs, NVLink/fabric interconnects, high-speed networking, and liquid cooling systems.
• Willingness to work on-site in Memphis, TN, including extended hours and weekends during critical bring-up phases.
• Experience with NVIDIA GB200/GB300 NVL72 or similar rack-scale liquid-cooled GPU systems.
• Experience standing up a new team or function, including hiring, training, and process development from scratch.
• Experience managing OEM/ODM vendor relationships (e.g., Dell, Supermicro), including SLA definition and enforcement.
• Experience with hardware failure analysis, RMA processes, and component-level repair strategies at fleet scale.
• Experience with data center automation, burn-in/validation tooling, and hardware health telemetry.
• Track record of driving step-change improvements in deployment velocity or cost (e.g., insourcing work previously performed by OEMs).