Customer Service Rep

Express Employment

Mattoon, IL

Job Description

Customer Service Rep May 19, 2026

Located in Mattoon, IL

Pay: 16.25

Job Full Description

Express Employment Professionals is hiring a full-time Customer Service Representative to join their team! Successful candidates must have a friendly disposition, ability to operate a computer while speaking on the phone simultaneously, have great attention to detail, and be good with customers. Pay is $15.00/hr to $16.25/hr based on experience. This position is a full-time, 40 hour work week. In order to provide the best customer service during open hours, shift times may vary between the hours of Monday-Saturday 7:00am-7:00pm & Sunday 8:00am-5:00pm.

Customer Service Representative Job Duties:

- Provide excellent customer service via phone, live chat, and other inquiries each day
- Answer customer inquiries regarding orders and shipments
- Communicate with manufacturers for answers regarding a customer's order
- Order management, tracking orders, processing customer returns
- Communicate with coworkers to ensure customers are handled in a timely manner

If this sounds like you, apply now and contact our office to schedule your interview today!

Express Employment Professionals offers a full benefits package to all our associates.

OUR MEDICAL PLAN INCLUDES:

Doctor, hospital, and prescription benefits
Preventative wellness benefits
No co-pays or deductibles
No pre-existing conditions
PPO network discounts

OUR ASSOCIATES HAVE ACCESS TO:

Dental, life, and vision insurance
401(k) retirement plan
Holiday and vacation pay
National retailer discounts

Confidential Interviews/Never a Fee

#2347OS

Mattoon, IL
2347
616 Charleston Avenue
Mattoon, IL 61938

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Vacancy posted more than 2 months ago

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