Director of Finance, Client Services

Role Description

The Director of Finance provides strategic and operational financial leadership across multiple client hospitals within a shared services model. This role partners closely with hospital CEOs, CFOs, and operational leaders to drive financial performance, enhance operational efficiency, and support data-driven decision-making.

Operating in a highly collaborative and client-facing environment, the Director balances multiple engagements while influencing financial outcomes across budgeting, forecasting, revenue cycle performance, and financial analytics.

Duties and Responsibilities:

• Serve as a strategic financial partner to hospital CEOs, CFOs, and operational leaders across multiple client engagements.
• Lead financial reviews, performance discussions, and action planning with client stakeholders.
• Manage multiple client priorities, ensuring timely and high-quality delivery of financial insights and support.
• Influence decision-making without direct authority, driving accountability and results.
• Lead and influence cross-functional teams across finance, revenue cycle, and operations.
• Provide guidance and mentorship to client finance staff and internal team members as appropriate.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Lead financial planning, budgeting, and forecasting processes across assigned client hospitals.
• Provide strategic guidance on financial risks, opportunities, and long-range planning.
• Monitor financial performance and recommend actions to improve operating margin, cost structure, and overall efficiency.
• Support development and implementation of financial policies, procedures, and internal controls.
• Oversee or support month-end and year-end close processes, ensuring accuracy and timeliness of financial reporting.
• Prepare and present financial insights and reports to client leadership and internal stakeholders.
• Ensure compliance with applicable financial regulations and healthcare-specific requirements (e.g., CMS, Joint Commission).
• Partner with revenue cycle leadership to improve billing, coding, collections, and denial management.
• Monitor key revenue cycle metrics (e.g., DNFB, days in AR, denials) and drive performance improvement.
• Analyze reimbursement trends, payer mix, and contract performance across Medicare, Medicaid, and commercial payers.
• Collaborate with department leaders to evaluate service line performance, cost management opportunities, and capital investments.
• Support clinical and operational decision-making through financial modeling and utilization analysis.
• Lead financial reviews tied to staffing, labor productivity, supply chain utilization, and throughput improvements.
• Support capital planning processes, including ROI analysis and prioritization of investments.
• Provide financial oversight and analysis for capital projects, including equipment and technology investments.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field required.
• MBA, MHA, CPA, or other relevant advanced certification preferred.
• 7–10+ years of progressive financial management experience, preferably in hospital or healthcare settings.

Requirements

• Experience supporting multiple facilities, business units, or clients strongly preferred.
• Experience with hospital budgeting, reimbursement methodologies, and financial analytics.
• Strong understanding of hospital operations, service lines, and revenue cycle processes.
• Advanced analytical and financial modeling capabilities.
• Ability to translate complex financial data into actionable insights for non-financial leaders.
• Demonstrated ability to operate effectively in a matrixed or consulting environment.
• Proven ability to influence senior leaders without direct authority.
• Strong communication, presentation, and relationship management skills.
• Proficiency with healthcare financial systems (e.g., Meditech, Infor/Lawson, Oracle/Cerner, Epic, Athena) and Microsoft Excel.