Quality Assurance Lead

Quality Assurance LeadEmpowering Connections, Inspiring PossibilitySageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet's people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers and Security Operations Centers, geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.What makes SageNet unique is its Why. SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, SageNet works to build trusted human connections with its customers, partners and communities.The Quality Assurance Lead will define and drive the quality assurance vision, strategy, and standards across SageNet's DTI organization. This is a highly strategic and hands-on role responsible for building QA capabilities from the ground up, including automation frameworks and AI-driven testing approaches. This role will lead high-impact, cross-functional initiatives and influence quality practices across engineering, product, and operations to ensure scalable, reliable software delivery.Major Duties and Responsibilities:Define and establish QA strategy, standards, and best practices across DTIBuild and implement QA frameworks, processes, and tools from the ground upLead the design and implementation of test automation strategies to improve efficiency and coverageEvaluate, select, and implement AI-driven testing tools and capabilitiesDrive quality integration across the software development lifecycle, partnering with engineering, product, and infrastructure teamsEstablish quality metrics, reporting, and dashboards to provide visibility into risks, trends, and performanceLead complex testing efforts including integration, performance, and system-level validationInfluence release readiness, quality gates, and production validation strategiesIdentify systemic quality gaps and drive continuous improvement initiativesServe as a subject matter expert and thought leader for QA practices across the organizationRecruit and lead a team of Quality Assurance Analysts onshore/offshore.Required Qualifications:8-12 years of experience in quality assurance with deep, hands-on expertise across manual and automated testing of Java, Python and.NET applicationsProven experience building QA functions, frameworks, or strategies from the ground upAdvanced experience with test automation frameworks and tools, including design and implementationExperience evaluating and implementing AI-driven testing tools or capabilitiesStrong expertise in QA methodologies, test strategy, and software development lifecycle practicesExperience working in Agile and DevOps environments with the ability to influence quality across teamsDemonstrated ability to define standards, best practices, and scalable QA processesAbility to solve complex, ambiguous problems and drive high-impact outcomes independentlyStrong cross-functional collaboration skills with the ability to influence without direct authorityExcellent communication skills, including the ability to translate technical concepts to non-technical stakeholdersPreferred Qualifications:Experience in managed services, enterprise platforms, or highly integrated system environmentsExperience with performance, security, and API testing strategies and toolsFamiliarity with cloud platforms and modern application architecturesExperience selecting and implementing QA tools, platforms, or enterprise testing solutionsExperience driving quality initiatives across multiple teams or departmentsExposure to data-driven testing, observability, or quality metrics frameworksWhere You'll Work:Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.This position may be based in Tulsa, OK; Marietta, GA; or Reston, VAHybrid work environment with a combination of in-office and remote work based on department expectationsParticipation in in-office collaboration days as determined by leadershipOccasional extended hours may be required to support releases or critical initiatives.Physical Requirements:Ability to sit for extended periods of timeExtensive use of hands and fingers for typing and computer workVisual focus required for reviewing systems, data, and documentation for extended periodsClassification*: Exempt/Salaried Position Type: Fulltime Travel Requirements: None Direct Reports: 2-3 Contractors Safety Sensitive: NoReady to join a team that values trusted connections? Apply now! Equal Opportunity Employer SageNet is committed to a skills-first approach when it comes to hiring. As such, we value merit, qualifications, and business needs when making employment decisions. It is the policy of SageNet to provide equal employment opportunity to all employees and applicants without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, disability, genetic information, veteran or military status, marital status, or any other legally protected status. SageNet strictly prohibits and does not tolerate discrimination, harassment, or retaliation on the basis of any legally protected status.