Housekeeper

Housekeeper

The Housekeeper will clean, restock, and maintain hotel rooms and public areas in accordance with all housekeeping procedures, standards, safety, security rules and regulations to ensure guest satisfaction.

Responsibilities:

• Receives list of assigned rooms from supervisor and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cabinet and adds any necessary supplies.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette/coffee-preparation areas according to hotel policies.
• Wipe surfaces in room and clean mirrors.
• Vacuums floors and removes trash.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Notifies maintenance department of needed maintenance or repairs.
• Report any missing/found articles, damage, or merchandise problems to supervisor.
• Performs other related duties as assigned.

Qualifications:

• Sufficient education and literacy are needed to identify and read product labels and to communicate with guests.
• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Working Conditions / Special Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 20 pounds at times.