Hotel Operations Manager

Surfsand Resort is seeking an experienced Hotel Operations Manager to help lead our team and support the day-to-day operations of our award-winning beachfront resort. This is a hands-on hospitality leadership role for someone who thrives in a fast-paced environment, enjoys developing teams, and is committed to delivering exceptional guest service. If you're an experienced hotel professional with strong operational and financial skills, we'd love to meet you. What You'll Do Provide daily operational leadership across resort departments. Serve as Manager on Duty (MOD) when the General Manager is off-site, including evenings, weekends, and some holidays. Support department leaders in delivering exceptional guest and team member experiences. Coach, mentor, and assist with training to ensure service excellence and operational consistency. Resolve guest concerns professionally and efficiently. Ensure compliance with company policies, safety standards, and brand expectations. Assist with operational planning, staffing, and process improvements. Support the Accounting Department with financial and administrative responsibilities, including: Accounts payable Invoice coding Bank deposits and banking duties Payroll processing and related tasks Other accounting and administrative functions as assigned What We're Looking For Minimum of 5 years of hotel management or supervisory experience required. Experience with a branded hotel is strongly preferred. Training and experience in: Hotel front desk operations Cash handling procedures Hotel accounting and administrative processes Or an equivalent combination of education and hospitality experience. Strong leadership, organizational, and communication skills. Comfortable making decisions independently and managing multiple priorities. Proficient with Microsoft Office and hotel property management systems. High attention to detail with excellent problem-solving abilities. Why Join Surfsand Resort? Competitive salary based on experience Comprehensive benefits package Paid Time Off 401(k) with company match Medical, Dental & Vision Insurance Employee Assistance Program Employee discounts at Vesta Hospitality properties Opportunities for professional growth and advancement Work where others vacation—steps from the beach in beautiful Cannon Beach! EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Surfsand Resort - Cannon Beach