Manufacturing Technical Training Specialist II

Manufacturing Technical Training Specialist II Summary of Role: The Manufacturing Technical Training Specialist II supports Manufacturing by coordinating, delivering, and continuously improving technical training programs. While this role may facilitate or co‑train as appropriate, its primary focus is on developing trainer capability, assessing training effectiveness, and ensuring training content remains accurate, compliant, and aligned to current equipment and processes. The Specialist partners closely with Manufacturing, Quality, Engineering, and Site Support to ensure training content, OJT programs, and skill verification methods reflect current equipment, processes, and regulatory expectations. This role acts as a subject matter resource for training systems, instructional quality, and trainer capability development. Essential Functions Owns and continuously improves the site On-the-Job Training (OJT) framework, including standards, governance, and assessment practices within the manufacturing team. Coaches, mentors, and supports certified Manufacturing trainers to strengthen training delivery, consistency, and effectiveness. Conducts trainer observations and audits, providing actionable feedback and development recommendations. Evaluates training programs and materials for technical accuracy, instructional quality, and alignment with current operations. Partners with Manufacturing, Engineering, and Quality to ensure training materials are updated for equipment changes, process improvements, and new equipment introductions. Coordinates development, review, and maintenance of OJT skill checklists and job-based training requirements. Leads training impact assessments using quality data, performance metrics, and audit findings to identify continuous improvement opportunities. Supports root cause analysis related to training gaps or performance issues and recommends systemic improvements rather than individual retraining alone. Oversees training documentation practices, including curricula, training records, assessments, and compliance evidence. Maintains oversight of technical training schedules and enables effective coordination without acting as the primary instructor. Ensures technical training programs comply with cGMP, quality system requirements, and applicable regulatory expectations. Serves as a technical training subject matter expert during audits, inspections, and internal reviews. Adheres to all environmental, health, and safety procedures, including department-specific requirements. Sustains a clean and safe work area using 5S principles. Learns, understands, and applies rigorous quality standards, SOPs, and cGMP expectations. Performs additional duties as assigned in support of training system effectiveness and Manufacturing performance. Key Competencies Strong knowledge of cGMP and quality management systems within a manufacturing environment. Demonstrated ability to coach, influence, and develop adult learners and trainers. Experience auditing training programs and identifying systemic improvement opportunities. Knowledge of instructional design, blended learning, and contemporary learning methodologies. Ability to analyze trends, metrics, and quality data to evaluate training effectiveness. Strong written, verbal, and interpersonal communication skills. Excellent organizational, analytical, and problem‑solving abilities. Ability to manage multiple priorities in a dynamic manufacturing environment. Proficiency with Microsoft Office applications including Word, PowerPoint, Excel, and Outlook. Awareness of learning technologies and learning management systems, with the ability to adapt to emerging tools. Education and Experience Bachelor's degree in a life science, training and development or related field or equivalent experience. 5+ years of relevant experience. 3+ years of technical training experience, including developing curriculum and writing course content. Prior pharmaceutical or CDMO industry experience required. Travel Requirement Up to 10% Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and smell. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds and occasionally lift and/or move over 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Diversity and Inclusion Sterling values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition (including genetic characteristics) or any other protected characteristic as established by law. #J-18808-Ljbffr Sterling Pharma Solutions