Field Service Technician

Field Service TechnicianMaintain and repair Komatsu underground equipment. Timely, effective repairs of machine components in the field. Inspect equipment for proper performance and determine faults and malfunctions. Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work. Tests repaired equipment to ensure proper operational performance. Commission new equipment. Provide customer training as required. Complete accurate time records, technical reports, failure reports, etc. Stay current with industry, customer, product developments and technical best practices. Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction. Ensure customer satisfaction within area of primary responsibility. Work safely and follow all Komatsu/Customer safety policies and procedures. Complete related paperwork and access databases required to complete job accurately and timely. Follow contamination control and HAZMAT rules and regulations. Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.Qualifications/Requirements:Associate Degree in Diesel Technology or equivalent.Minimum of 1-3 years related experience and/or training; or equivalent combination of education and experience.Flexibility to work various schedules including shift work.Certified to operate a forklift and/or manlift.May be required to complete a DOT physical.Required to complete MSHA certification.May be required to complete respirator certification.Company Benefits:Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. Health benefits: Medical, dental, vision, HSA, wellness programs, etc. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.Company Information:Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all.EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.