Technical Service Manager

As the industry leader in water technology,we'regrowing and need talented people like you to help us continue to protect the world's most vital resource.

Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in cooling infrastructure,specifically in startup, commissioning,and mechanical operation ofliquid-to-liquid cooling applications, technical cooling systems (TCS),andcoolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping ourservice and support strategyto ensure system assurance and operational excellence for our mission-critical customers.

What'sin it For You:

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments

• The ability to make an impact with a company that is passionate about your career development

• Paid training held in the field and at Nalco Water Headquarters in Naperville, IL

• Enjoy a flexible, independent work environment

• Receive a non-decaled company vehicle for business and personal use

• Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

Whatyou'lldo:

• Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies

• Support training of site level technicians and customersregardinginstallation, commissioning, maintenance, and troubleshooting activities

• Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings

• Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services

• Leveragepreviousexperience to help lead and develop high performing teams of technical professionals

• Manage and can complete daily operations of site personnel, chemistry, reporting,budgetand maintenance programs

• Maintainsestablishrelationships with Key Contacts

• Can perform most of the positions managed. Can troubleshoot systems,maintaininventory management, and perform system audits

• Communicate,reportand resolve issues with minimal support from Operations Management team

Position Details:

• Candidate mustresidewithin a commutable distance of Monroe, LA

• Territory covers a 120-mile radius of Monroe, LA

• Targeted accounts are within the Global High Tech industry / Data Centers

• Overnight travel up to 15%

MinimumQualifications:

• High School Diploma

• 3years' experience in data center infrastructure or related with a strong focus on mechanical systems, cooling technologies, and commissioning processes.

• Possess a validdriver'slicense and acceptable Motor Vehicle Record

• Immigration sponsorshipis not availablefor this role

Physical Requirements

• Drive a company vehicle asrequiredto perform job duties (pre-employment and ongoing motor vehicle record checks will be performed todetermineeligibility to drive a company vehicle)

• Ability to perform essential functions of the job, with or without reasonable accommodation

Preferred Qualifications

• Associate's degree

• Water treatment experience

• Proventrack recordin data center construction, startup, and operational support

• Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation

• Excellent communication and collaboration skills, with the ability tointerfacewithboth technical and non-technical stakeholders

• Experience working in a startup or fast-paced environment is a plus

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than161 billion gallonsof water eachyear. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Waterprovidesthe unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, dataanalysisand deep technicalexpertiseto increase efficiency,sustainabilityand performance for our customers.

Annual or Hourly Compensation Range

The total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.