ECM Lead Care Manager

Job Summary The Lead Care Manager is a direct service provider for individuals referred through the Managed Care plan for Enhanced Care Management. The Lead Care Manager serves as the client's primary point of contact and works with all their providers – such as doctors, specialists, pharmacists, social service providers, and others – to make sure everyone is in agreement about the client's needs and care. This individual is responsible for assisting clients with navigating various systems to provide a Whole Person Care approach to reducing barriers and disparities with vulnerable populations. This individual ensures that services are: community-based, interdisciplinary, high-touch and person-centered. Responsibilities Assist and advocate for clients and their families to access community resources such as mental health services, medical care, educational and vocational services, rehabilitative services, substance use treatment, housing, and other community supports. Assist clients to reach their goals through rehabilitative, case management, collateral, and consultation services. Function comfortably in a team environment or independently, relate well to co‑workers and external representatives, manage time and multiple tasks, meet requests and deadlines, and work well under pressure. Requirements Master's degree (M.A./M.S.) in psychology, social work, public health or related field with at least 1 year of experience working with children and/or families. Bachelor's degree (B.A.) in social services or related field, with at least 2 years of experience working with children and/or families. Other than BA degree with 2 years direct service experience working in case management or related experience in the field. Proficient knowledge of: Electronic Health Record, Microsoft Word, Outlook and Excel. Bilingual Spanish required (verbal and written skillset). Valid California driver's license; current automobile insurance; maintain a clean driving record acceptable to the organization's insurance company; have immediate access to their vehicle during work hours. Location and Compensation Position Location: North Hills, CA Salary Range: $23.74 - $33.77 per hour Additional $2.00 per hour bilingual Spanish differential. Benefits Penny Lane Centers offers competitive salaries and benefits. Medical benefits are effective the first of the month upon hire, not to exceed 31 days. EEO Statement Equal Employment Opportunity. Penny Lane is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (Protected class) including, but not limited to race; religious creed; color; national; origin; ancestry; physical disability; mental disability; medical condition, including genetic characteristics; genetic information; marital status; sex; pregnancy; child birth or related medical conditions; actual or perceived gender; gender identity or expression or sexual orientation. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, recruitment advertising, pay and other forms of compensation, training and general treatment during employment. #J-18808-Ljbffr