Resident Services Coordinator

Resident Services CoordinatorThe Resident Services Coordinator will report to the Health & Wellness Director. This position is an exempt, salaried position. Responsible to lead and direct the delivery of non-clinical resident care, ensuring exceptional quality and services, while maintaining compliance with Federal, State, and local regulations, as well as the company's mission, policies and procedures. Salary Range: $75,000 - $80,000 YearlyResponsibilities and DutiesOversees resident care team members to include hiring, training, and onboardingProvide direct day to day oversight of resident care and ensure service plans are followedPartner with the Health & Wellness Director to create and update resident service plans for residents and to identify and proactively respond to changes in condition and service needsDevelop, monitor, and adjust work schedules for the team to ensure adequate staffing to meet service standards and regulatory requirements; ensure appropriate resources to deliver outstanding resident care while effectively managing salary expenseImplement and monitor safety protocolsMaintain continuous and proactive communications with residents' family members to promote open dialogue and timely sharing of important information; serve as the first point of contact for resident and family questions and concernsPlay a leadership role in creating and maintaining resident profiles to establish an understanding of their histories, preferences, and hobbies, and incorporate them into daily interactions and activitiesImplement and monitor adherence to policies and procedures and external regulatory requirements; address issues quickly to ensure consistent complianceParticipates in and attends all in-service training as scheduledEnsures compliance with all Federal, State, and local regulations, as well as community policies and proceduresOther duties as assignedQualificationsPrior experience and knowledge of caring for people with Alzheimer's or other related dementias requiredMust have current First Aid and CPR certification as required by StateProficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applicationsPhysical AbilitiesWhile performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.Benefits Offered (Full Time): Health Insurance: Medical/Rx, Dental, and VisionAncillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disabilityBasic Life & Accidental Death & Dismemberment (AD&D) InsuranceFSA (Commuter/Parking)Employee Assistance Program (EAP)401(k) Retirement with Company MatchPaid Time Off (PTO) and HolidaysTuition ReimbursementOther Compensation Programs: Employee Referral BonusResident Referral BonusEqual Opportunity Statement: Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyJob Location Monarch Communities