Global CX Workforce Architect
Harvey
Harvey is seeking a Global CX Workforce Manager to own workforce-planning for our 24/7, multi-region support organization. You will translate growth and product launches into forecasts, staffing plans, schedules, and investment recommendations to sustain service quality as we scale.
You’ll build models and metrics, run regular capacity reviews, define scheduling standards, and collaborate with regional leaders to deploy a cohesive, global workforce.
#J-18808-LjbffrVacancy posted 4 days ago
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