Health Beauty General Merchandise Manager-In-Training - Full-Time Hourly, Mileage Reimbursement, Exc

Job Description

Job Description

Health Beauty General Merchandise Manager-In-Training

Position Objective: To assist customers in their shopping experience by leading all aspects of the HBC team in a way that not only promotes growth for the company, but also results in a team that delivers the top-notch product and service Cosentino’s customers have come to expect. This position is an understudy of the HBC Manager.

Reporting Structure: This position formally reports to the HBC Manager.

Status: This is a non-exempt position.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge

* A valid driver’s license is required for deliveries.

* Must have knowledge of natural and organic products.

* Must know key items in HBC/GM depts.

* Have knowledge of when and how all orders are to be written.

* Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

Non-Essential Knowledge

* A high school diploma or equivalent is preferred.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

* In the absence of the HBC Manager, step in to act as the manager-in-charge of the HBC dept.

* Support The HBC Manager in providing effective coaching, corrective actions, and performance evaluations to improve individual and team performance.

* Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.

* In conjunction with the HBC Manager, provide direct supervision of the activities of all other members of the HBC team in a manner that is operationally effective, but is also motivating and respectful.

* Know and promote ads and specials to increase department sales and profits.

* Meet or exceed productivity standards to produce desired team and individual results.

* Know and implement the Cosentino’s Customer Service Standards.

* Be knowledgeable about the items in the department so you can accurately and courteously answer customer questions.

* Under the direction of the HBC Manager, practice effective inventory management by knowing key items.

* Know and practice rotation procedures to ensure product dates are properly monitored.

* Ensure the department is always clean, fully stocked and creatively merchandised.

* Learn how to use G.O.T. to write orders and process credits.

* Have knowledge of company standards when building displays.

* Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.

* Demonstrates the basic math and reading skills required for the position.

Non-Essential Job Functions

* Assist the HBC Manager in conducting effective interviews to hire the highest quality candidates for the HBC team.

* Assist the HBC Manager in creating a schedule that effectively manages labor costs in a way that successfully balances the customer’s need for service with the company’s need to closely monitor expenditures.

* Address employee relations issues and, if needed, effectively work with the Human Resource team to resolve issues.

* Practice open communication with store management team regarding any issues in the department.

* Promote department sales by suggesting additional products, offering samples to customers, and creating visually appealing displays.

* Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.

* Efficiently and accurately prepare, package and label products for sale to customers.

* Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

Essential Abilities

* Reaching overhead with both arms up to a maximum of 71 inches, twisting at the waist and lifting objects with both hands weighing up to 50 lbs.

* Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.

* Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.

* Repeatedly lifting and carrying up to 50 lbs.

* Bending and squatting, at times all the way to floor level.

* Able to work at a quick pace.

Non-Essential Abilities

* Climbing a ladder, possibly up to 5ft.