Lead Float Phlebotomist Chestnut Hill, Brookline, Jamaica Plain

When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.

Patient Service Center Lead/Float Phlebotomists work in multiple Patient Service Centers (PSCs) staffed by Beth Israel Lahey Health
Phlebotomy Services as needs arise to: (a) cover for PSC Phlebotomists Paid Time Off other absences and FLMAs (b) cover for vacant PSC Phlebotomist positions (c) reduce patient wait times in PSCs that have longer wait times than desirable and (d) facilitate the opening of new lab Patient Service Centers. As a Lead/Float Phlebotomist you will have the opportunity to gain a vast amount of experience working with a variety of patients team members and health care providers. This unique role will allow you to enhance your skills and prepare you for opportunities for further growth within the organization.

Job Description:

Responsibilities:
Provide excellent phlebotomy and phlebotomy-related services for all patients.
For patients whose lab tests have already been ordered in a BILH computer system validate and/or update the patients demographic and information in a BILH computer system and for other patients collect and accurately enter the patients demographic information insurance information and lab test orders into a BILH computer system.
Collect specimens according to established procedures including blood collections by venipuncture and capillary techniques for all age groups.
Prepare all collected specimens for transport via a courier service to a BILH laboratory.
Perform administrative and clerical duties as necessary to open operate and close the Patient Service Center on a daily basis.
Perform additional duties when requested by the Phlebotomy Supervisor such as assisting in training coaching and mentoring PSC Phlebotomists.
Travel to additional Patient Service Centers and doctors office sites when needed.
Read understand and comply with all departmental policies and procedures.
Report to receive training from and take direction from the Phlebotomy Supervisor responsible for the assigned Patient Service Center.
Participate in lab QA programs competency assessments and continuing education.
Consistently provide services that meet the needs of patients and providers and that help ensure a high degree of patient satisfaction with the services provided.
Perform other similar tasks requested by the Phlebotomy Supervisor or the Manager of BILH Phlebotomy Services.

Requirements:
High School diploma or GED. Associates Degree or college classes welcomed.
Strong verbal and written communication skills.
Strong attention to detail.
Ability to work independently or in a team environment.
Comfortable working with minimal supervision.
Basic familiarity with computer applications preferred.
Phlebotomy certification from ASCP or another accredited agency preferred.
Previous experience as a phlebotomist preferred.
One or more years previous experience working in lab Patient Service Centers preferred.

Competencies:
Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are routine somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager. Written Communications: Ability to read and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients families and other medical center staff; and respond to basic questions.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff patients families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts practices procedures and policies with the ability to use them in varied situations.
Team Work: Ability to act as a team leader for small projects or work groups creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service to patients visitors staff and external customers in a professional service-oriented respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Social/Environmental Requirements:
Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
Work routine is fairly consistent but employee needs to be able to use judgment to respond to events several times a week.
No substantial exposure to adverse environmental conditions
Health Care Status: HCW1: Regular day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians clinical nurses phlebotomist medical assistants PFT tech and x-ray tech.- Health Care Worker Status may vary by department
Sensory Requirements:
Visual clarity <3 feet Conversation.
Physical Requirements:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary but the employee will be required to stand for periods of time or move through out the hospital campus
This job requires frequent walking standing bending neck bending waist Power Grasping using both hands Fine Manipulation using both hands Pushing/Pulling using both hands Keyboard use.

Pay Range:

$24.26 - $32.64

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors that may include seniority education training relevant experience relevant certifications geographyof work location job responsibilities or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials call pay premium pay overtime pay and other additional pay practices as applicable to the position and in accordance with the law.

As a health care organization we have a responsibility to do everything in our power to care for and protect our patients our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35000 people working together. Nurses doctors technicians therapists researchers teachers and more making a difference in patients lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled