Production Support Engineer

Hello All,


Greetings from Rootshell Inc.


Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Production Support Engineer for one of our client, Please share your resume with current location & full contact info


Role:Production Support Engineer


Location:Bay Area, California - Hybrid


Job Summary

• Monitor system health by reviewing alerts, performance metrics, and responding to incidents.
• Lead incident response, root cause analysis, and post-mortems to improve reliability.
• Collaborate with cross-functional teams in daily stand-ups and deployment reviews.
• Automate operational tasks, analyze logs, and build observability with SLIs, SLOs, and alerting.
• Design, scale, and maintain reliable infrastructure using Linux, Kubernetes, Terraform, and CI/CD tools.
• Develop high-quality code in Python, Go, or similar languages, with strong system-level debugging skills.
• Troubleshoot networking, distributed storage, Linux kernel issues, and optionally GPU/OVN/OVS environments.
• Communicate effectively, document work, and continuously enhance platform reliability and customer experience.

With regards


Naveen | Talent Acquisition


Rootshell Enterprise Technologies Inc.


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