Teller I

Teller I Position at Blue Sky BankJoin Blue Sky Bank's team as a Teller I in Cushing, Oklahoma! Support customers. Build relationships. Deliver exceptional service.As a Teller I, you will assist customers with a variety of financial products and services while ensuring accurate and efficient transaction processing. This role requires strong attention to detail, operational knowledge, and a commitment to delivering outstanding customer service.Why Blue Sky Bank?Benefits – Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term Disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage.Customer Impact – Play a direct role in providing exceptional service and building lasting relationships.Team Environment – Be part of a collaborative, supportive workplace culture.Growth Opportunity – Build foundational banking experience and develop your career.What You'll DoProcess routine customer transactions, including deposits, withdrawals, payments, and check cashingBalance and reconcile cash daily to ensure accuracy of all transactionsVerify customer identity and follow all fraud prevention and security proceduresIdentify proper endorsements, payees, and signature requirementsDetermine when holds are necessary and apply according to policyDeliver exceptional customer service with professionalism, courtesy, and efficiencyGreet customers in-person and at the drive-thru, creating a welcoming environmentHandle inbound and outbound calls, assist with inquiries, and resolve account-related issuesRespond promptly to customer needs and ensure a positive experienceExceed customer expectations by going the extra mileCollect and act on feedback to improve service qualityIdentify customer needs and refer opportunities to Market Manager, Personal Banker, or Head TellerCross-sell and promote appropriate bank products and servicesMaintain strong product knowledge to provide accurate information and solutionsBuild and retain customer relationships through consistent, high-quality serviceAssist with account maintenance tasks such as ordering checks and debit cardsEnter and maintain data in Retail logs and systemsSupport digital banking inquiries and technical assistanceAssist with scanning, indexing, and uploading documentsContribute to a positive and supportive work environmentRequirementsRequired QualificationsEducation: High School Diploma or GEDValid driver's license, proof of insurance, and reliable transportationHigh level of professionalism and integrityStrong customer service and communication skillsFriendly, courteous, and service-oriented demeanorAbility to multitask, prioritize, and meet deadlinesStrong attention to detail and organizational skillsAbility to work independently and as part of a teamAbility to navigate multiple systems and platformsFlexible, adaptable, and willing to learnPreferred Qualifications6 months of banking experienceCash handling experienceCustomer service experience