Print Project Coordinator

Job Description

Job Description

AlphaGraphics Lake Norman is a locally owned and operated marketing communications company. We are passionate about customer service and helping others achieve their business goals. We seek the right person to join our team as a Print Project Coordinator, a full-time position in Cornelius, NC.   If you enjoy working in a fast-paced environment, helping people, and being part of a successful team, this may be the opportunity for you. 

• Answering clients' questions and concerns via phone, email, and in-person
• Processing incoming leads and promptly creating estimates
• Calling clients and prospects to review their estimates, artwork, and orders
• Gathering and sharing clients’ requirements with our graphic designers
• Creating and reviewing print specs and artwork before production to ensure the printed materials turn out as planned
• Generating sales orders and processing payments
• Keeping clients up to date on the status of their print job

• Excellent written and oral communication skills
• Calm, Compassionate, and warm personality
• Positive attitude and a strong sense of responsibility
• Excellent time management skills with an aptitude for punctuality
• Ability to multitask while staying organized and attentive to details

• 2+ years of customer service experience 
• 1+ year of print or sign shop experience
• Proficiency in Adobe Photoshop, Illustrator, and InDesign
• Knowledge of print terminology and design techniques

• Clean, safe, and friendly work environment
• Weekends off 
• 7 Paid Holidays
• Personal Paid Time Off
• Profit Share Plan