Shift Lead (A&W)

Job DescriptionJob DescriptionWalk In Interviews Welcome Weekdays 10am-4pm. 801 W 1ST ST, Fairview, KS.We are seeking motivated and dependable Shift Leads to support daily food service operations in a fast-paced, customer-focused environment. This role is ideal for individuals who enjoy leading teams, delivering excellent customer service, and helping ensure smooth and efficient operations during every shift.Position Overview The Shift Lead assists with overseeing daily operations, supporting team members, maintaining food quality and safety standards, and creating a positive guest experience. This position plays an important role in driving operational success while fostering a productive and team-oriented environment.Key ResponsibilitiesTeam Leadership & Development Lead and support team members throughout assigned shiftsProvide coaching, direction, and motivation to maintain a positive work environmentAssist with training new hires on operational procedures, customer service, and food safety standardsHelp monitor team performance and address concerns professionally as neededGuest Experience Deliver excellent customer service and maintain a welcoming atmosphereEnsure customer orders are prepared accurately and efficientlyResolve guest concerns and complaints promptly and professionallyLead by example in maintaining strong hospitality and service standardsOperations Management Assist in overseeing daily food service operations during assigned shiftsEnsure food quality, preparation, cleanliness, and safety standards are consistently followedSupport smooth workflow between front-of-house and kitchen operationsHelp maintain equipment and ensure safe operational practices are followedInventory & Food Safety Assist with inventory tracking, stock organization, and supply managementMonitor product levels and communicate inventory needs to managementHelp minimize waste and maintain proper stock rotation proceduresEnsure compliance with all sanitation, food safety, and cleanliness standardsCash Handling & Shift Procedures Support register operations and ensure accurate cash handling proceduresAssist with opening and closing responsibilities, including cleaning, restocking, and securing the locationFollow company procedures related to financial transactions and reportingAdditional Responsibilities Support promotions, operational initiatives, and company goalsAssist during busy periods to maintain efficient service and team productivityPerform additional duties as assigned by managementRequirementsQualifications Previous food service, restaurant, retail, or customer service experience preferredLeadership or supervisory experience is a plusStrong communication, teamwork, and customer service skillsAbility to multitask and work efficiently in a fast-paced environmentBasic understanding of food safety and operational proceduresDependable with a strong work ethic and positive attitudeEducation & Requirements High school diploma or equivalent preferredFlexible availability, including evenings, weekends, and holidays as neededAbility to stand for extended periods and lift moderate weight when necessaryBenefitsWhat We Offer Competitive payGrowth and advancement opportunitiesFlexible schedulingSupportive and team-focused work environmentTraining and development opportunitiesBenefits available for eligible team membersJoin our team and grow your leadership skills in a fast-paced food service environment focused on great service and operational excellence.