Customer Service Team Lead - Bilingual
$33 - $38 per hourUline Shipping Supplies
Customer Service Team Lead - Bilingual
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
High School diploma or equivalent required. Bachelor’s degree preferred.
3+ years of customer service experience.
2+ years of experience in a leadership / supervisory role preferred.
Effective communication skills.
Bilingual (English / Spanish) - Fluent in both verbal and written forms.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
- Uline in Kenosha is seeking a Customer Service Team Lead who is bilingual in English and Spanish. The role focuses on coaching a team of representatives to deliver fast, friendly, and customer-focused experiences. You will guide performance, monitor interactions, and implement...Bilingual
$22 - $24 per hour
...is hiring an Administrative Assistant / Customer Service Coordinator for a full-time W2 role... ...documentation, and follow-up across internal teams and customers. The role may offer... ...Flexible schedule options may be available. Bilingual ability is a plus, but not required....BilingualHourly payFull timeWork at officeRemote workFlexible hoursRinvio
Racine, WI1 day ago$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives...SuggestedHourly payLocal areaUline
Racine, WI4 days ago- ...O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations.... ...management in the absence of the store leadership. Bilingual candidates are encouraged to apply, and...BilingualShift work
O'Reilly Auto Parts
Racine, WI3 days ago $60k
...Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction,... ...up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit...SuggestedFor contractorsWork at officeLocal areaImmediate startAfternoon shiftThe Michaels Organization
Racine, WI4 days ago- ...respected and valued. At ATG, we work as a team, providing you with the opportunity to... ...caregiver(s) Provide direct intervention services to clients, as needed Provide training and... ...Districts, and other agencies extremely valued Bilingual skills valued and are highly encouraged...Bilingual
TBD_10_13_2022_The Autism Therapy Group
Racine, WI5 days ago $33 - $38 per hour
Uline in Kenosha, WI is seeking a Customer Service Team Lead to coach and develop representatives, ensuring fast, friendly, and customer-focused experiences. Earn from $33 to $38 per hour with significant growth and earning potential. This on-site role leads training,...Hourly pay- ...orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply. Would be better if also had..... Knowledge and experience with windows based computer system. Bilingual candidates strongly encouraged to apply!...BilingualSeasonal workWork at officeFlexible hours
First Class Taxes
Racine, WI13 hours ago - ...provided -Work independently while being part of a supportive team Industry leaders will train all new canidates, but you must be... ...Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
Zuzick Organization of Globe Life
Racine, WI1 day ago - Uline, a family-owned leader in shipping and packaging materials, is hiring a Customer Service Team Lead at our Kenosha, WI location. You will coach representatives, monitor interactions, and drive a fast, friendly, customer-focused service culture. Join a team with 45...
$60.5k - $87.5k
...role focuses on delivering exceptional service while overseeing the branch's growth and operations. As a manager, you'll lead loan processes, develop your team, and ensure efficient operations. Successful candidates will be bilingual, have leadership experience, and...BilingualFull time$60.5k - $87.5k
...Creek, WI is seeking a Branch Manager to lead operations and customer relations. You will implement... ...branch growth while ensuring exceptional service standards. The ideal candidate will have... ...of leadership experience and be bilingual in English and Spanish. The role offers...Bilingual$22 - $24 per hour
...administrative assistant, office coordinator, receptionist, customer service, or clerical support experience who enjoy... ...communicate clearly with customers and internal teams. Flexible schedule options may be available. Bilingual ability is a plus, but not required. Starting...BilingualHourly payFull timeWork at officeRemote workFlexible hoursRinvio
Racine, WImore than 2 months ago- ...safety culture that protects our team members and guests. Our drive-... ...impeccable preventive maintenance service. You will act as a trusted advisor to our customers, evaluating their needs and... ...stairs English/Spanish speaking bilinguals preferred, otherwise English...BilingualFull timePart timeFlexible hoursAfternoon shift
Valvoline
Racine, WI1 day ago $11.5 per hour
...growth, and support--for both members and team members. As the first friendly face... ...working independently ~1+ year of customer service, membership sales preferred ~ Interest... ...Ability to pass a background check ~ Bilingual skills or CPR certification are a plus...BilingualHourly payImmediate startShift work- ...Uline Dr. Pleasant Prairie, WI 53158 Lead and enhance a best-in-class benefits program... .... Guide and develop the Benefits team and committees, building a positive, high... ...with HRIS systems. Workday a plus. ~ Bilingual (English / Spanish) preferred....Bilingual
Uline
Racine, WI2 days ago - ...standards and deliver products to customers in a safe, courteous, and... ...while working as part of a team. Support the restaurant by performing... ...; providing quality customer service through positive and... ...the restaurant as needed Bilingual in certain markets Non-exempt...BilingualHourly payLocal areaShift workNight shift
Papa John's
Racine, WI4 days ago - SC Johnson has been leading with purpose for 140 years, building high... ...across cross-functional teams and agency partners to turn ideas... ...products industry experience.Bilingual or working knowledge of a... ...profitability, job level and years of service. As a family company, we’re...BilingualFull timeRemote workWorldwideRelocation packageFlexible hours1 day per week
- ...product in the backroom and dispose of trash as needed. Report service visits through a mobile application. What We're Looking... ...stores per day. Ability to work independently with integrity and professionalism. Bilingual in both Spanish and English is a plus!...BilingualWeekly payTemporary workMonday to FridayWeekend work
Acosta
Racine, WI21 hours ago - ...seeking an Assistant Store Manager in Kenosha, WI to lead daily store operations and deliver outstanding customer service. You will support the Store Manager, supervise... ...customers. English fluency is required, with bilingual plus for Spanish a bonus. #J-18808-Ljbffr PLSBilingual
- ...Associate supports the store team on a short-term basis by consistently... ...delivering outstanding guest service experiences in a sales... ..., store maintenance, and customer service activities. The ideal... ...spoken and written English; bilingual English/Spanish speaking and...BilingualTemporary workSeasonal workLocal areaFlexible hoursNight shift
GameStop
Racine, WI4 days ago - ...Supervisor that will work as part of a larger team to test and assemble high-tech components... ...package the final assembled product for customer delivery. Once you join the team, you... ..., Word, Excel, and PowerPoint). ~ Bilingual in Spanish preferred. ~ IPC-610 Certification...BilingualFull timeTemporary workWork at office
Foxconn WI
Mount Pleasant, WI24 days ago $26 - $30 per hour
...Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355... ...Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials...BilingualHourly payFull timeLocal areaShift workUline
Racine, WI2 days ago- .... Prioritize tasks and adapt service delivery strategies as needed... ...performance and productivity across teams and project areas. Delegate... ...and software systems Bilingual a plus Proficient in MS Word... ...Equus Workforce Solutions is a leading provider of workforce development...BilingualContract workWork experience placementLocal area
Equus Workforce Solutions
Racine, WI13 hours ago $17 per hour
...and dispose of trash as needed. Report service visits through a mobile application.... ...independently with integrity and professionalism. Bilingual in both Spanish and English is a plus!... ...to sales and marketing insights, our team makes sure the brands we represent look...BilingualWeekly payTemporary workPart timeMonday to FridayWeekend workAcosta Group
Racine, WI5 days ago- ...The Retail Service Specialist will support the Store Manager and... ...Managers in areas of sales, customer service, store appearance, and... ...Assistant or Store Manager. Bilingual candidates encouraged to apply. Essential Job Functions Lead store team members in providing...BilingualLocal areaFlexible hoursShift workNight shift
O'Reilly Auto Parts
Racine, WI3 days ago - ...quotes from suppliers. Once a part of the team, you will be responsible for a wide... ...second sourcing when required. Validate lead times and assess supplier performance.... ...Experience using SAP MRP system preferred ~ Bilingual in Mandarin preferred ~1-2 years' experience...BilingualFull timeTemporary workWork at office
Foxconn WI
Mount Pleasant, WI6 days ago - ...ensure high quality products and customer service are delivered to ensure... ...feedback, share feedback with team, and use feedback to improve restaurant... ...pizza delivery Ability to lead a team during a shift with no supervision Bilingual in certain markets Work with...BilingualHourly payLocal areaShift workNight shift
Papa John's
Racine, WI3 days ago - ...on a quarterly basis. Once a part of the team, you will be responsible for a wide variety... ...timely delivery of materials to meet customer and production schedules Support PPV and... ...Experience using SAP MRP system preferred Bilingual in Mandarin preferred Reasons you...BilingualFull timeTemporary workWork at office
Foxconn WI
Mount Pleasant, WI6 days ago $14.25 - $14.75 per hour
...You'll be part of our vibrant team that embraces diversity, fosters... ...100 company and the world's leading off-price retailer. Job... ...for promoting an excellent customer experience. Oversees a team of... ...ensuring prompt, courteous customer service and promotion of loyalty...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Racine, WI5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Bilingual. Be the first to apply!
- customer engineer Racine, WI
- customer retention Racine, WI
- customer satisfaction Racine, WI
- amazon customer Racine, WI
- work from home customer Racine, WI
- customer Racine, WI
- customer marketing Racine, WI
- customer project program manager Racine, WI
- bilingual spanish virtual assistant Racine, WI
- bilingual spanish Racine, WI