Sr. Enterprise Account Executive, Healthcare

Our Story

Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.

As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the

lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.

Role Overview

We're looking for a Senior Enterprise Account Executive, Healthcare to drive new-business growth across complex, multi-stakeholder sales cycles into hospitals and health systems. This is a full-cycle, quota-carrying sales role for someone who runs a disciplined sales process (MEDPICC, Solution Selling, or equivalent), knows how to win competitive RFPs, and brings real relationships and credibility in the healthcare/health IT industry.

This is a highly collaborative role for someone who enjoys building executive relationships, solving complex customer challenges, and helping customers achieve meaningful business outcomes.

Alongside net-new sales, you'll manage renewal and expansion conversations within a portfolio of enterprise health system accounts, and work with resellers, consultancies, and technology vendor partners active in your territory to source and support deals in service of your primary new-business number.

What You'll Do

• New-Logo Sales:

  • Own and run complex, multi-stakeholder enterprise sales cycles into health systems and hospital networks, from qualification through close, applying a structured methodology such as MEDPICC or Solution Selling.

  • Lead responses to complex, competitive RFPs/RFIs, coordinating Product, Legal, Finance, and Delivery to build compelling, compliant proposals against tight deadlines.

  • Build and defend a qualified new-business pipeline sufficient to consistently hit an enterprise new-logo quota including rolling up your sleeves to personally prospect rather than relying solely on inbound or outbound-sourced leads.

  • Navigate large buying committees (facilities, IT, clinical, procurement, C-suite) to build multi-threaded champion and economic-buyer relationships.

  • Leverage relationships and credibility within the health IT industry to open doors and accelerate deal cycles.

  • Make complex prioritization calls across a demanding pipeline, sequencing effort across a quarter.

  • Represent Pointr at industry conferences and events, building pipeline and market presence.

  • Partner closely with Sales Engineering, Customer Success, Marketing, and Delivery teams to shape solutions, ensure a credible path to value, and hand off closed deals smoothly.

• Account Management:

  • Own renewal and expansion conversations within an assigned portfolio of enterprise health system accounts, carrying a gross retention target (e.g., 90%+) and a net revenue retention target (e.g., 105–110%) on the assigned book, protecting and growing existing revenue.

  • Serve as a senior relationship point for existing accounts when strategic or executive-level engagement is needed.

• Partner Collaboration:

  • Work with resellers, consultancies, and technology vendor partners active in your territory to source and support deals

  • Ensure a clean hand-off and coordinated deal support whenever an opportunity is partner-sourced or partner-influenced.

What Success Looks Like

• First 90 days: ramped on Pointr's sales methodology, product, and competitive landscape; territory and account map built; active personal prospecting underway; first RFP process shadowed or led. Baseline retention health of assigned accounts documented; at-risk accounts flagged.

• 6 months: consistent new-logo pipeline generation against quota, at least one competitive RFP led to a decision, existing accounts stable, and working relationships established with Sales Engineering, Customer Success, and Marketing. Assigned book tracking to gross retention target; no unaddressed at-risk renewals.

• 12 months: full attainment of a blended quota weighted toward new business, plus attainment of the retention/expansion target on the assigned book, a track record of wins on complex/competitive deals, a healthy retained account base, and at least 1-2 active partner relationships contributing sourced or supported pipeline.

What We Seek

• 5-8 years of enterprise, complex B2B sales experience, ideally selling into hospitals, health systems, or other complex healthcare/regulated enterprise environments.

• Trained and practiced in a formal sales methodology such as MEDDIC/MEDDPICC, and able to apply it rigorously to real deals, not just describe it in an interview.

• Demonstrated success running full-cycle, multi-stakeholder enterprise sales campaigns, including formal, competitive RFP/RFI responses.

• Comfort making complex prioritization and trade-off calls across a full pipeline under time pressure.

• Experience working closely with Sales Engineering, Customer Success, and Marketing as a coordinated deal team, including through delivery handoff.

• Willingness to travel to industry conferences and major healthcare events, and to personally generate pipeline rather than working inbound leads only.

• Excellent forecasting discipline and CRM hygiene.

• Proven ability to build trusted relationships with multiple stakeholders, including executive-level customers.

• Experience supporting renewals, expansions, and customer growth initiatives, and comfort being held to a retention/expansion number alongside a new-business number.

• Strong understanding of customer value, commercial outcomes, and account strategy.

• Ability to collaborate effectively across technical, commercial, and operational teams.

• Excellent communication and relationship-building skills.

• Professional fluency in English, both written and verbal.

• Travel: 25-40%

Preferred Qualifications

• Existing network and credibility within the healthcare/health IT industry (hospital administrators, IT/facilities leaders, clinical or procurement stakeholders, or channel/consultancy relationships).

• Experience managing or growing a portfolio of enterprise health system accounts (renewals, expansion, executive relationship management).

• Experience working with resellers, consultancies, or technology vendor partners to source or support deals.

• Familiarity with indoor mapping, location technology, IoT, or healthcare IT/EHR ecosystems.

• Bachelor's degree preferred or equivalent professional experience.

What We Offer

• A supportive, kind (no-ego), and smart team

• International environment and inclusive culture

• Competitive base salary, attractive stock options, and uncapped renewal commission

• Private health care (75%) and Dental

• Company-sponsored parental leave

• 18 days PTO, plus sick time + 12 holidays per year

• 401(k) retirement scheme

Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right

teammate who is excited to contribute to our mission and grow with us.

Compensation

Base salary range: $115,000 - $140,000 + $115,000 - $140,000 variable (50/50 split), based on experience and market. Compensation includes a blended quota structure: a primary new-logo target and a secondary retention/expansion target on your assigned book, both commissioned. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave.

We Succeed Together

Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.

We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.

We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at View email address on aiapply.co .