Field Service Representative

Field Service RepresentativeWe're seeking an experienced Field Service Representative to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.Essential Functions & Responsibilities:Technical Service & Installation Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locationsWater Testing and Analysis Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia's trending platform (Insight)Customer Consultation Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teamsSystem Optimization & Troubleshooting Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventionsDocumentation & Compliance Maintain detailed service reports, manage inventory, and ensure all safety protocols are followedTerritory Management Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service deliveryWhat Success Looks Like Consistently deliver high-quality technical service that exceeds customer expectationsComplete installations, commissioning, and troubleshooting projects on timeBuild strong customer relationships through technical expertise and professional serviceMaintain safety standards and compliance in all industrial environmentsContribute to territory growth through technical excellence and customer satisfactionDemonstrate continuous learning and adaptation to new technologiesSelf-motivatedSafety-minded approachKnowledge, Skills & Abilities: Computer proficiencyExcellent written and verbal communication skillsStrong customer service skillsGood mathematical skills for technical analysisStrong troubleshooting abilities for electrical and mechanical systemsAbility to work independently and manage multiple prioritiesEducation & Experience:RequiredHigh School Diploma, GED, or equivalentMinimum 2 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical trainingA valid driver's license (a learner's permit or G1/G2 class will not qualify) Preferred Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline3-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical trainingFamiliarity with water treatment processes and industrial equipment preferredWorking Conditions:Work takes place in various industrial environmentsMust be able to safely lift to 50lbs and perform precision workMust be able to travel as neededAdditional InformationAt Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include:Benefits: Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan Flexible Spending & Health Savings Accounts AD&D Insurance Disability Insurance Tuition ReimbursementWe also offer... Opportunity for advancement. A place to build a career! Training in valuable skills Opportunity for new challenges. We're growing! Strong leadership team!As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.