Parts Specialist - Specialty Equipment

Parts Specialist Specialty Equipment

Raymond West is seeking a dynamic Parts Specialist Specialty Equipment to join our Systems team! The Systems Parts Specialist is responsible for performing the following duties: researching, finding parts, ordering stock, and setting up vendors for customer requests ordering parts for rack, dock and door, conveyor, Vertical Lift Modules, carousels, and other duties as assigned.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

• Lead by example and be responsible for the well-being of the Parts Department pro-active positive behavior.
• Discusses use and features of various parts.
• Reads and works accurately from catalogs, parts manuals, price books, online resources and microfiche viewer, or computer for replacement part stock numbers and prices.
• Fills customer orders from stock.
• Presses tires as needed.
• Prepares Sales Orders for invoicing.
• Receives payment or obtains credit authorization.
• Advises customers on substitution or modification of part when replacement is not available.
• Orders parts for stock and or customers.
• Receives and fills telephone, email and walk-in counter orders for parts and promotes overall sales.
• Pull stock and fills orders as needed.
• Assists in taking inventory of stock.
• Participate in Cycle counting of inventory
• Participates in annual inventories at assigned location and others as requested.
• Reports to all customers the status of their backorders in an acceptable time frame.
• Work with and support other Parts Sales Specialists regarding the sale of material handling equipment.
• Assist at back counter and in Stockroom as directed or as needed.
• Actively participate in Parts Department training and meetings.
• Assist Stockroom Rack Clerk with maintenance of part number labeling, loading/unloading, tagging, staging, pulling orders and cleanliness of storage of products in the yard.
• Assists with receiving product physically and electronically.
• Will keep work area, the warehouse and the lot clean free of debris with all equipment parked in neat even rows.
• Complete assigned housekeeping tasks assigned each day
• Will always work in a safe manner following all safety practices and policies of Raymond West
• Various duties directly or indirectly associated with parts sales activity or as assigned.

Required Skills/Abilities:

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
• Possess a working knowledge of EBS and MS Excel
• Willing to learn new computer programs, inventory procedures, parts manuals and price books.
• Willing to support all phases of the department and company as needed.
• Able to perform duties under minimal supervision, adjust to changes and demonstrate drive and initiative.
• Willing to continually learn new products and procedures.
• Able to show ability to manage time effectively.
• Knowledgeable in interpretation of parts manual and computer programs.
• Present a neat, mature, and responsible appearance.
• Be willing to work off-hours, after 5PM and before 6AM, and weekends as specific needs dictate.
• Maintain a professional attitude in all matters.
• Be motivated to continue self-development and training.
• Be willing to assume more responsibility as required.
• Be able to perform duties with minimal supervision and respond to rapidly varying input requirements.
• Demonstrate drive, initiative, and self-confidence.
• Be willing to comply with RW Employee Handbook.
• Maintain a good attendance record.
• Responsible for managing over time to a minimum
• Be able to manage time effectively with the aid of paper or electronic media.

Education/Experience:

• High School diploma or general education degree (GED) is required.
• Three years' related experience and/or training, or equivalent combination of education and experience is preferred.

Physical Requirements:

• Position is non-sedentary.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• Position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to smell.
• Position requires the employee to climb/balance/stoop/kneel/crouch and crawl
• The employee is frequently exposed to outside weather conditions and the risk of electrical shock.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is sometimes loud.

Pay Range:

• The hourly range for this position is $24.00 - $30.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides competitive, medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!