Senior Billing Analyst

divh2Senior Billing Analyst/h2pWere seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. Youll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes./ppJob Responsibilities/pulliManage billing operations from invoice creation to payment tracking across multiple markets and currencies./liliSubmit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies./liliProcess adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented./liliMaintain accurate records and audit trails in accordance with internal standards and regulatory requirements./liliAct as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution./liliReconcile account discrepancies, investigate client disputes, and support collections as needed./liliGenerate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making./liliContribute to process improvement initiatives aimed at optimizing billing workflows and financial controls./liliTrain and support new team members as required./li/ulpRequired Qualifications/pulliStrong numeracy and reconciliation skills; confident working with financial data./liliProficiency in Microsoft Excel and Word./liliComfortable working flexible hours, including occasional off-hours support./liliClear and professional communication skills; able to work effectively with cross-functional stakeholders across regions./liliStrong organizational and time management abilities with a focus on results and meeting deadlines./liliA proactive approach to identifying inefficiencies and suggesting process improvements./liliPrevious experience in a shared services or global operations environment./liliFamiliarity with billing systems and procedures./liliExperience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment./li/ul/div