Techno Functional Consultant

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, We are currently seeking a Techno Functional Consultant to join our team in Dallas, Texas (US-TX), United States (US). Techno-Functional Consultant – Enterprise eCommerce Position Overview Role Title: – Techno-Functional Consultant – Enterprise eCommerce Job Title: Principal / Lead Techno-Functional Consultant – eCommerce & Digital Commerce Architecture Total Work Experience: Minimum 15+ years of professional IT experience, with 12+ years of practical eCommerce / Digital Commerce experience Domain Focus: Enterprise B2B & B2C Commerce, Digital Commerce, Omnichannel, Headless & Composable Ecosystems Primary Platform Focus: SAP Commerce Cloud / SAP Hybris, Shopify / Shopify Plus, Commerce Layer / Composable Commerce and other leading enterprise eCommerce platforms Architecture Experience: Minimum 7+ years of solution/application architecture experience Implementation Experience: Proven experience delivering multiple end-to-end enterprise eCommerce implementations Job Summary We are seeking a highly experienced Techno-Functional Consultant – Enterprise eCommerce to define, design, govern and drive the technology architecture for complex digital commerce ecosystems. The candidate will act as a senior technology authority across B2B, B2C, D2C and omnichannel commerce , translating business objectives into scalable functional and technical solutions. The role requires deep practical knowledge of multiple eCommerce platforms, with the ability to evaluate, design, integrate, modernize and govern commerce solutions across different technology landscapes. The ideal candidate should possess substantial hands‑on experience with SAP Commerce Cloud / SAP Hybris, Shopify / Shopify Plus, Commerce Layer or equivalent composable commerce platforms , together with strong knowledge of API‑first architecture, microservices, cloud, ERP/CRM/PIM/OMS integration, payments, search, customer identity and modern frontend architectures. The individual will work closely with business leaders, product owners, enterprise architects, engineering teams, system integrators and senior stakeholders to define application architecture, integration patterns, technology standards, implementation roadmaps and technical governance. The candidate must have practical experience designing solutions for both enterprise B2B and B2C environments , including complex pricing, customer/account hierarchies, product catalogs, promotions, checkout, order management, inventory, fulfillment, payments and post‑order processes. Dedicated eCommerce Architectural Experience Breakdown Focus Areas: Designing and implementing enterprise B2B and B2C commerce solutions using SAP Commerce Cloud / SAP Hybris; defining product catalog, customer, pricing, promotion, cart, checkout and order‑management architectures; designing OCC/API integrations; configuring Backoffice, CMS, Solr/Search and commerce services; and integrating SAP Commerce with enterprise ERP, CRM, PIM, OMS, WMS and payment platforms. SAP Commerce Cloud / SAP Hybris architecture Product Catalog and Catalog Management B2B and B2C Commerce OCC APIs Cart and Checkout Pricing and Promotions Order Management Customer Management Backoffice ImpEx FlexibleSearch CronJobs Solr CMS / SmartEdit SAP ERP / S4HANA integration Performance and scalability architecture Focus Areas: Designing enterprise Shopify / Shopify Plus implementations, including multi‑store and multi‑market architectures, headless storefronts, custom applications, checkout extensibility, APIs, webhooks and integrations with ERP, OMS, PIM, CRM, payment and fulfillment systems. Shopify / Shopify Plus Shopify APIs REST and GraphQL Shopify Functions Shopify Flow Webhooks Custom applications Multi‑store architecture Multi‑market commerce B2B capabilities Headless Shopify Hydrogen or equivalent architectures ERP / OMS / PIM integrations Payment integrations 3. Composable, Headless & Commerce Layer Architecture Focus Areas: Designing API‑first, headless and composable commerce ecosystems using Commerce Layer, commercetools or equivalent enterprise platforms; defining independently deployable commerce services and integrating them with modern experience, ERP, PIM, OMS, payment and customer platforms. Commerce Layer Salesforce Commerce Cloud Adobe Commerce / Magento BigCommerce Elastic Path VTEX Other enterprise‑grade commerce platforms Headless Commerce Composable Commerce Microservices Domain‑driven architecture API orchestration Event‑driven architecture Decoupled frontend Focus Areas: Designing enterprise B2B commerce applications supporting complex organizational structures, customer‑specific catalogs, contract pricing, approval workflows, purchasing processes and ERP‑driven order lifecycles. Organizations and business units Multiple users and roles Customer‑specific catalogs Customer‑specific pricing Negotiated pricing Purchase orders Credit limits Payment terms Quick order / bulk order Reorder Punchout EDI ERP‑driven order management 5. B2C / D2C & Omnichannel Commerce Architecture Focus Areas: Designing high‑volume B2C and D2C commerce experiences covering customer acquisition, product discovery, personalized experiences, checkout, payment, order management, fulfillment, returns and customer service. Search and navigation Promotions Customer accounts Cart Checkout Payment Order management Returns and refunds Loyalty Click & collect Ship‑from‑store Inventory visibility Focus Areas: Designing enterprise integration architectures connecting commerce platforms with ERP, CRM, PIM, OMS, WMS, payment gateways, tax engines, marketing platforms, logistics providers and other enterprise applications. REST APIs GraphQL SOAP

JSON / XML

Webhooks API Gateway OAuth 2.0 OpenID Connect JWT Event‑driven architecture Kafka or equivalent messaging platforms Asynchronous processing API orchestration Microservices Integration middleware / iPaaS Synchronous and asynchronous integrations Focus Areas: Designing integration between eCommerce applications and ERP / enterprise systems covering product, customer, pricing, inventory, order, delivery, invoicing and financial processes.

SAP ECC

SAP S/4HANA

SAP SD

SAP MM

SAP FI

SAP Business Partner SAP Customer / Material Master ERP / CRM / OMS / WMS platforms Pricing synchronization Inventory / ATP Sales order integration Delivery integration Returns Credit management Payment status Focus Areas: Designing highly available, scalable and secure cloud‑based eCommerce ecosystems. AWS Compute Containers API Gateway Managed databases Caching CDN IAM Monitoring Disaster recovery High availability Auto‑scaling 9. Product Catalog, PIM, MDM & Search Architecture Focus Areas: Designing enterprise product information and catalog architectures supporting large product portfolios, multiple markets, languages, currencies and sales channels. Product Information Management Master Data Management Product attributes Product variants Category management Digital assets Multi‑language catalogs Multi‑market catalogs Catalog synchronization Solr Elasticsearch OpenSearch Algolia or equivalent 10. Payment, Checkout & Transaction Architecture Focus Areas: Designing secure and scalable checkout and payment architectures supporting multiple payment methods, currencies, markets and payment providers. Payment Service Providers Authorization Capture Refunds Partial refunds Payment retries

3DS / 3DS2

Wallets BNPL PCI‑DSS considerations 11. Frontend, Headless Experience & Digital Experience Architecture Focus Areas: Defining the experience‑layer architecture connecting headless commerce platforms with modern web and mobile applications. React Next.js Angular Node.js Headless CMS PWA SSR SSG Headless frontend API consumption

SSR / SSG

Frontend performance Web accessibility Experience personalization 12. Security, Identity & Access Architecture Focus Areas: Designing secure customer, administrative and API access models across enterprise commerce ecosystems. OAuth 2.0 OpenID Connect SAML SSO IAM RBAC JWT API security Encryption Secrets management

PCI‑DSS

OWASP

GDPR / privacy considerations 13. Performance, Scalability & Resilience Architecture Focus Areas: Designing commerce applications capable of supporting high traffic, high transaction volumes and seasonal demand spikes. Horizontal scaling Caching CDN Database optimization Search optimization API performance Load balancing Asynchronous processing Resilience High availability Disaster recovery Peak‑season / flash‑sale readiness Performance testing Key Performance Responsibilities Author and maintain comprehensive solution architecture documents, application architecture diagrams, sequence diagrams, integration diagrams and data‑flow mappings . Define end‑to‑end architectures for B2B, B2C, D2C and omnichannel commerce implementations. Translate business requirements into functional capabilities and scalable technical solutions. Perform platform capability assessments, fit‑gap analysis and technology evaluations. Define architecture patterns for SAP Commerce, Shopify, Commerce Layer and other commerce platforms. Design robust integration architectures connecting eCommerce platforms with ERP, CRM, PIM, OMS, WMS, payment, tax, logistics and marketing ecosystems. Define application boundaries, APIs, services, events, data flows and integration contracts. Establish architectural guardrails, design standards and reusable patterns. Identify technical risks, architectural dependencies, scalability constraints and modernization opportunities. B2B & B2C Solution Design Lead functional and technical design for complex B2B and B2C commerce journeys . Define customer, organization, catalog, pricing, promotion, cart, checkout, order and fulfillment architectures. Design customer‑specific pricing, contract pricing, approval workflows and enterprise purchasing capabilities for B2B. Design personalized product discovery, promotions, checkout and customer journeys for B2C/D2C. Define omnichannel capabilities including click‑and‑collect, ship‑from‑store, inventory visibility and customer self‑service. Ensure consistency between business requirements, functional specifications and technical architecture. System Scalability, Stability & Co‑existence Governance Define scalable architecture patterns capable of supporting high transaction volumes and seasonal traffic spikes. Establish caching, CDN, asynchronous processing, API throttling and database optimization strategies. Define coexistence and migration architectures where legacy commerce platforms operate alongside modern commerce platforms. Develop modernization and re‑platforming strategies from legacy commerce platforms to cloud, headless or composable architectures. Define phased rollout strategies enabling markets, brands or business units to migrate independently. Establish disaster recovery, business continuity and high‑availability strategies. Define performance‑testing, load‑testing and resilience‑testing approaches for critical commerce journeys. Technical Governance & Cross‑Functional Collaboration Lead technical discovery workshops with business, product, engineering, enterprise architecture, infrastructure, security and data teams. Lead architecture review boards and technical design sessions. Review solution designs produced by development and implementation teams. Ensure adherence to enterprise architecture standards and technology governance principles. Provide technical complexity assessments, risk assessments and implementation estimates. Maintain architecture decision records and technical governance documentation. Establish and maintain API contracts, integration standards and technical runbooks. Provide technical guidance and mentorship to architects, developers and implementation teams. Implementation & Delivery Leadership Provide technical leadership throughout the complete eCommerce implementation lifecycle. Support discovery, requirement analysis, architecture, design, development, integration, testing, deployment and go‑live activities. Review development approaches and ensure alignment with approved architecture. Support system integration testing, UAT, performance testing and production readiness. Participate in technical issue resolution and root‑cause analysis for critical production problems. Ensure technical debt and architectural risks are identified and managed throughout the program lifecycle. Skills & Qualifications Technical & Domain Capabilities Core Experience: Minimum 15+ years of professional IT experience, including 12+ years of practical eCommerce / Digital Commerce experience. Architecture Experience: Minimum 7+ years of solution/application architecture experience. eCommerce Platform Experience: Minimum 5+ years SAP Commerce / SAP Hybris, 3+ years Shopify / Shopify Plus, and 2+ years Commerce Layer / composable / headless commerce experience. B2B Commerce: Minimum 5+ years . B2C / D2C Commerce: Minimum 7+ years . Omnichannel Commerce: Minimum 5+ years . API & Integration Architecture: Minimum 7+ years . Microservices: Minimum 5+ years . Cloud Architecture: Minimum 5+ years . ERP / SAP Integration: Minimum 5+ years . PIM / MDM / Product Catalog: Minimum 4+ years . Payment & Checkout: Minimum 4+ years . Search Technology: Minimum 3+ years . DevOps / CI‑CD: Minimum 4+ years . Security Architecture: Minimum 4+ years . Cloud: Strong practical knowledge of AWS, Azure or GCP, with experience designing scalable and highly available enterprise applications. Integration: Strong experience with REST, GraphQL, SOAP, webhooks, Kafka or equivalent messaging technologies, API Gateway and enterprise integration platforms. Commerce Ecosystem: Strong understanding of ERP, CRM, OMS, WMS, PIM, MDM, payment, tax, search, marketing and customer‑service integrations. Strong understanding of automated testing, integration testing, API testing, performance testing and regression testing. Experience with CI/CD platforms including: GitHub Actions Jenkins Experience with: Git Jira Confluence Docker Terraform or equivalent Infrastructure‑as‑Code tools API testing tools Application monitoring and observability platforms Experience establishing quality gates and technical readiness criteria for enterprise eCommerce releases. Demonstrated ability to bridge the gap between business requirements and technical implementation . Strong experience conducting architecture workshops with senior business and technology stakeholders. Ability to communicate complex technical concepts, architectural trade‑offs, integration dependencies and technology risks to non‑technical stakeholders and senior leadership. Proven experience managing technology discussions with system integrators, product vendors and implementation partners. Ability to mentor solution architects, technical leads and engineering teams. Strong analytical and problem‑solving capabilities with the ability to resolve complex architectural and integration challenges. Strong understanding of technology strategy, platform modernization, technical governance and enterprise architecture principles. Mandatory Experience Summary The candidate should meet the following minimum experience profile: Area Total IT Experience: 15+ Years eCommerce / Digital Commerce: 12+ Years SAP Commerce / SAP Hybris: 5+ Years Shopify / Shopify Plus: 3+ Years Commerce Layer / Composable / Headless Commerce: 2+ Years B2B Commerce: 5+ Years B2C / D2C Commerce: 7+ Years Microservices: 5+ Years ERP / SAP Integration: 5+ Years PIM / MDM / Catalog: 4+ Years Payment / Checkout: 4+ Years Search / Product Discovery: 3+ Years DevOps / CI‑CD: 4+ Years Security Architecture: 4+ Years Performance / Scalability: 5+ Years Technical Leadership: 7+ Years Enterprise Stakeholder Management: 7+ Years Educational Background

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, Computer Engineering , or an equivalent engineering discipline.
• Relevant certifications in architecture, cloud, SAP Commerce, Shopify, Agile or other enterprise technology domains would be advantageous.

Preferred Certifications About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Cloud, Information Technology, IT Architecture, SAP, ERP, Technology #J-18808-Ljbffr NTT DATA