Receptionist

Overview


Purpose of Position and Scope of Responsibility

Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned.

Principal Accountabilities/Responsibilities

• Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documentating patient calls.
• Demonstrates phone etiquette and proficiency while assessing the patients or family memebers needs when they call the clinic.
• Completes assigned goals

Minimum Qualifications

Minimum Education

Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Minimum Experience

3 months of administrative support experience.

Minimum Special Skills

Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills.

Desired Qualifications

Desired Education

Desired Experience

One year general office experience, preferably in a medical environment.

Desired Licensure, Registration, Certification