Chief of Staff

CHIEF OF STAFF

GENERATION CITIZEN

Location: Remote, preferred CT, MA, NC, NY, OK, PA, RI Travel up to 20% ABOUT US Generation Citizen offers tools for the rising generation to build civic skills and make America the inclusive, multi-racial democracy that we need. We are transforming how civics is taught by providing equity-rooted, real-world civic education that helps students understand how governments function and how they can make a difference in the system. Through hands‑on civic education, legislative advocacy, coalition‑building, and youth leadership development, we teach young people to have a voice and become active citizens in their communities. JOB DESCRIPTION Generation Citizen is looking for a collaborative Chief of Staff to partner with our CEO as we scale our impact. Our goal is a democracy where all young people have the power to create real change. Through community‑based civic education, research, and coalition building, we help young people build civic skills, knowledge, and power. Now that we have expanded our programs and partnerships, we need to bring our national and regional teams together into a strong, cohesive network. To succeed, you’ll need to be a skilled facilitator and systems‑thinker who can manage cross‑functional processes to keep teams on track and hold us accountable to our goals. You should be comfortable balancing data and process with the need for innovation and equity. If you have a track record of leading for results, guiding teams through growth, and turning big ideas into clear, actionable plans, we want you on our team. KEY RESPONSIBILITIES Strategic Leadership, Organizational Accountability, & Internal Communication Support Crossteam Execution: Work collaboratively across the Management Team to resolve and/or mitigate operational and strategic issues that impede the success of priority goals; respond to questions; and act as a strategic observer and the primary point of contact for the CEO, ensuring time and attention are focused on high‑leverage organizational priorities. Annual Goal Accountability & Execution: Drive organizational performance by establishing systems for tracking, monitoring, and holding teams accountable for progress toward annual goals and strategic priorities. Internal Leadership Development: Support internal leadership development by partnering with the Talent team to support professional development, facilitate cross‑functional leadership development, and build leadership capacity. Leadership Team Management: Manage Leadership Team meetings and alignment by creating a forward‑looking calendar, shaping meeting content with Executive Directors, and designing and facilitating systems for clear, continuous communication between meetings. Plan, facilitate, and maintain the contents and outcomes of Leadership Team meetings. Accountability & Workflow Systems: Improve systems to foster organizational accountability by working with the Program & Impact Team on goal check‑ins, stepbacks, and cross‑team collaboration frameworks, and by developing and executing a multi‑channel internal communication strategy. Culture & Alignment: Foster a culture of belonging, transparency, and excellence throughout the organization. Lead on planning thoughtful internal organizational communications that align national and regional teams around shared goals. Project Management & Initiative Support: Oversee special projects that require cross‑functional collaboration and resource allocation. Provide tactical support to implement new strategic initiatives, including leading project kickoff meetings and tracking timelines for internal and external projects on the CEO’s behalf to ensure deadlines are met and goals are achieved. Peer‑Level Thought Partnership: Serve as a confidential sounding board and thought partner to the CEO, stress‑testing ideas and providing objective, candid feedback to sharpen decision‑making. Executive Governance & Strategic Operations Board Governance Support: Lead the preparation and strategic framing for Board and Leadership meetings to ensure alignment and decision‑ready discussions. Board Communications & Calendar: Own the strategic cadence of Board and Committee interactions, ensuring timely delivery of high‑impact materials and decision‑ready agendas. Executive Office Effectiveness: Manage PT Executive Assistant and ensure administrative activities proceed consistently and effectively. Leadership Retreats: Provide leadership for virtual and in‑person leadership retreats and meetings in partnership with the Leadership Team and Talent Team. External Representation: Represent Generation Citizen at selected meetings, convenings, and events as delegated by the CEO. QUALIFICATIONS AND SKILLS Seven (7) years of recent related experience in leadership and project management, for example, Chief of Staff or COO of a multi‑site/matrixed nonprofit Measurable ability to build solid and sustainable relationships and the capability to interact within all levels of the organization Exceptional attention to detail with an interest in the development of sustainable systems and processes Excellent written and oral communication skills, with the ability to maintain professionalism with diverse stakeholders, and provide and receive direct, supportive feedback for personal and team growth. Capable of thriving in a fast‑paced, dynamic environment with strong project management skills and the ability to deliver results both individually and with others. An empathetic listener, inspiring leader, and strong relationship‑builder with a collaborative spirit and a high degree of ownership over personal and team outcomes. Skilled in strengths‑based storytelling, focusing on elevating youth voices and inspiring others. A deep commitment to and passion for Generation Citizen’s mission, with a personal and professional track record of advancing diversity, equity, and inclusion in policy, advocacy, and fundraising. Highly collaborative spirit, with a strong ability to project manage and get things done (individually and through others) in a fast‑paced, dynamic environment; and strong ownership of personal actions and team outcomes Strong ability to use technologies and platforms (e.g. Zoom, Google Workspace) NOTE This position works primarily remotely but will be expected to travel no more than 20% of the time to attend in‑person days, organizational retreats, special events, external partner meetings, conferences, and other potential in‑person activities. Required in‑person opportunities include, but are not limited to, annual staff retreats, funder meetings, school visits, and region‑based Civics Day events. This role may include a limited amount of overnight travel. SALARY Generation Citizen is committed to maintaining a compensation and total rewards package that supports our ability to recruit and retain a diverse and talented team. As we make decisions about compensation, we are guided by the following values: clarity, consistency, and internal pay equity. Roles on the National team extend throughout the country, causing a wider salary range due to geographic variation versus regional roles that have a set salary. The salary range for this role is $100,561 to $110,868. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Diversity, equity, and inclusion (DEI) are values that Generation Citizen is committed to upholding across our business operations. To accomplish our purpose of Generation Citizen, we think it takes a diverse and inclusive team. All qualified candidates are encouraged to apply for this position, and we welcome their applications. GC’S CORE VALUES Our best benefit of all? The opportunity to work alongside smart, passionate colleagues who are working to rebuild our democracy in alignment with our core values of grassroots change, systemic impact, collaboration and diversity, action, and open‑mindedness. VACATION TIME, PTO & PAID HOLIDAYS Generation Citizen offers unlimited PTO, a set of paid holidays, and a fully paid winter break from December 24th through January 2nd each year. MEDICAL, DENTAL & VISION BENEFITS GC offers all full‑time employees medical, dental, and vision benefits through a co‑employment relationship with EMPLOVA, a professional employer organization (PEO). EMPLOVA provides five competitive Cigna medical plans for employees to choose from, as well as vision and dental plans with MetLife. All medical, dental, and vision benefits are effective the 1st day of the month after an employee’s start date. GC subsidizes up to 80% for employees and 65% for their dependents, based on the selected plan. ANCILLARY BENEFITS & PERKS Laptop computer Monthly $100 Work‑from‑Home stipend $150 Work‑from‑Home set‑up reimbursement Flexible Spending Account Health Savings Account 401(k) with a 3% employer match (capped at $1,000 annually) Pre‑tax commuter benefits Employee Assistance Program (EAP) through EMPLOVA Health Advocate Tickets at Work Pet Insurance #J-18808-Ljbffr Socket.dev