Remote Retail E-commerce Specialist

About the Role Our client is seeking a skilled and driven Remote Retail E-commerce Specialist to manage and enhance their online sales channels. This fully remote position is integral to expanding our digital footprint and maximizing online revenue. You will be responsible for overseeing all aspects of the e-commerce operations, including website management, digital marketing, product listings, and customer experience optimization. The ideal candidate possesses a deep understanding of online retail, strong analytical skills, and a proven track record of driving growth in e-commerce environments. This role requires a self-starter with excellent communication skills, capable of working effectively from anywhere, supporting our retail presence, including operations related to Upington, Northern Cape . Key Responsibilities Manage and optimize the company's e-commerce platform, ensuring a seamless user experience. Develop and execute digital marketing strategies to drive traffic and conversions (e.g., SEO, SEM, social media, email marketing). Create and manage compelling product listings, including descriptions, images, and pricing. Monitor website performance, analyze sales data, and generate reports on key e-commerce metrics. Implement strategies to improve conversion rates, average order value, and customer lifetime value. Oversee inventory synchronization between online and physical stores. Handle online customer inquiries and provide exceptional customer service. Stay current with e-commerce trends, tools, and best practices. Collaborate with marketing, sales, and IT teams to ensure alignment and achieve business objectives. Manage online promotions, discounts, and loyalty programs. Requirements Proven experience in e-commerce management and digital marketing. Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and CRM systems. Proficiency in SEO, SEM, Google Analytics, and social media marketing. Excellent analytical skills with the ability to interpret data and derive actionable insights. Strong written and verbal communication skills for effective remote collaboration. Self-motivated, highly organized, and able to manage multiple projects simultaneously. Experience in product management and content creation for online sales. Knowledge of online #J-18808-Ljbffr