Quality Documentation Specialist

Job Title: Quality Documentation Specialist

Location : Exton, PA (Fully Onsite)

Department: Quality

Schedule : Full-Time | Monday–Friday, 8:30 AM – 5:00 PM (occasional overtime)

Reports To: Quality Assurance Manager

Who We Are

The Food Source International (TFSI) is a taste and ingredient company with a pulse on what’s next in the world of food. Founded in 1997, we prioritize high-quality tastes and ingredients that provide unique solutions to the technical challenges food processors face.

We are on a mission to vertically drive the future of taste and deliver critical outcomes for our customers through collaboration, artistry, passion, agility, and accountability.

Our passion for improving taste and health in food is at our core. We continue to grow by hiring creative and forward-thinking team members who put the customers’ needs first.

Position Summary

The Quality Documentation Specialist is responsible for reviewing, verifying, and maintaining documentation to ensure compliance with regulatory standards and internal quality practices. This role supports the Quality team by ensuring documentation is accurate, audit-ready, and aligned with customer and regulatory requirements.

This position is ideal for someone who is detail-oriented, organized, and interested in building a career in quality, food safety, or regulatory compliance.

What You Will Do

Review and approve documentation to ensure accuracy, completeness, and compliance

Prepare and manage Certificates of Analysis (COAs)

Maintain organized and audit-ready document archives

Upload and manage documentation within customer systems (e.g., TraceGains, SafetyChain)

Respond to customer documentation requests in a timely and professional manner

Support internal and external audits, including traceability exercises and mock recalls

Identify documentation gaps and drive process improvements

Collaborate cross-functionally to resolve documentation and compliance issues

Generate reports and track key quality and compliance metrics

Serve as backup to the Quality Specialist

Who We Are Looking For

Highly organized with strong attention to detail

Able to manage multiple priorities in a fast-paced environment

Strong written and verbal communication skills

Comfortable working independently and making decisions within scope

Adaptable and open to process changes and continuous improvement

Team-oriented with a proactive, problem-solving mindset

Education & Experience

Bachelor’s degree preferred

Entry-level candidates encouraged to apply

Strong writing, organization, and research skills required

Basic project management skills a plus

Intermediate computer skills required, including proficiency in Microsoft Excel and Microsoft Office Suite (Word, Outlook, PowerPoint)

Food Safety, Quality & Compliance

All employees are expected to follow company Food Safety, Quality, and Regulatory policies, including:

GMP, HACCP, Allergen Control, and SSOP standards

Accurate documentation and traceability practices

Participation in audits and recall readiness activities

Physical Requirements

Primarily seated work with occasional walking and standing

Frequent computer use, typing, and document review

Ability to review detailed documentation and electronic records

Benefits

Health, Dental, and Vision Insurance

401(k) with company match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Wellness and engagement programs

Our Core Values (T.A.S.T.E.)

Trust – Act with integrity and accountability

Adaptability – Embrace change and continuous improvement

Support – Collaborate and uplift others

Teamwork – Work together toward shared success

Energy – Bring passion and enthusiasm to your work

Why Join Us?

At TFSI, you’ll be part of a collaborative, cross-functional environment where quality and innovation drive success. We invest in our people and provide opportunities for growth in a dynamic and evolving industry.

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants without regard to protected characteristics.

Requirement

s
Education and Other Requirement

• s:Associates or B.S. in Food Science, chemistry, or related discipline or equivalent experience within the industry preferred. 2 years of documentation or administrative working experience preferre
• d.Ability to work in a fast-paced environment, good decision-making skills, and willingness to try new thing
• s.Extreme attention to detail require
• d.Flexibility to support changing assignments and priorities in an independent and reliable fashio
• n.Proficiency with Microsoft Word, Excel, Outlook and SharePoint is require